Jelly Belly™ Posted September 19 Author Posted September 19 1 hour ago, Jim M said: Do you have the example user's display name or ID? yes I have a screenshot, don't really want to post it in public though
Jim M Posted September 19 Posted September 19 You can post the ID of the user here or I have messaged you for further details.
Jim M Posted September 20 Posted September 20 Was this user just first initially signing in when they were seen as anonymous? It hadn't looked like they touched anything in the software.
Jelly Belly™ Posted September 21 Author Posted September 21 16 hours ago, Jim M said: Was this user just first initially signing in when they were seen as anonymous? no they were a minute away from being logged out when I noticed them
Marc Posted September 23 Posted September 23 Unfortunately its difficult to see why they would have been showing as anonymous, without being able to see the issue in action itself. Have you asked the user at all, if they are aware or it?
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