Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted July 17, 20222 yr I just changed the url of my community. Everything seemed to be working, including my admin area. Now I'm trying to upgrade to the latest version, but after a couple of steps I get this message: Quote This site can’t be reached The webpage at https://***/?app=core&module=system&controller=upgrade might be temporarily down or it may have moved permanently to a new web address. ERR_FAILED I tried clearing the cache, but that doesn't seem to work either. What to do? PS, The community itself was also working, but now only shows an "upgrade in process" message.
July 17, 20222 yr Please try again to go to /admin/upgrade . If you have a custom directory name for the ACP, please swap /admin with that.
July 17, 20222 yr Author Thanks for your response. When I do as suggested, it asks me to log in again. When I do that, I get the same error message.
July 17, 20222 yr Please clear your browser cache and disable CloudFlare. I have seen this error come from CloudFlare sometimes.
July 17, 20222 yr Author This is giving me all sorts of new problems with my certificate, license key, posts not showing up from the last month, etc. It's a mess. I will have to contact my host to figure out the certificate issue before I can fix the upgrade problem, unless someone has a different suggestion?
July 17, 20222 yr 20 minutes ago, ksa_merged said: This is giving me all sorts of new problems with my certificate, license key, posts not showing up from the last month, etc. It's a mess. I will have to contact my host to figure out the certificate issue before I can fix the upgrade problem, unless someone has a different suggestion? If you do not have a certificate (or it's expired) on the server and only use CloudFlare's and you disabled CloudFlare, you will indeed have that issue.
July 17, 20222 yr Author It's extremely weird what exactly is happening, but until I figure that out with my hosting company, is there any way I can abort the upgrade so that my visitors can access the forum again and don't get the "upgrade in process" message.
July 17, 20222 yr 22 minutes ago, ksa_merged said: It's extremely weird what exactly is happening, but until I figure that out with my hosting company, is there any way I can abort the upgrade so that my visitors can access the forum again and don't get the "upgrade in process" message. You would need to complete the upgrade or restore files. I’m afraid, there is no other way.
July 17, 20222 yr Author Well, I have now paused Cloudflare. Cloudflare is still handling DNS, but traffic doesn't go through Cloudflare, and I still get the same error message.
July 17, 20222 yr Author Solution I deleted a cookie and voila, I was back in business. It then asked me to add a line to my constants.php, and after doing that, the rest worked smoothly. Thank you for your help.
