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Deleting forums are stuck and doesnt go away...


Go to solution Solved by TDBF,

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Posted

Hi guys, for some reason I am having this issue where I deleted some of my forums and this message is not going aways even though forum is deleted or completly empty...

image.png.3ec0c84515b239ea4d5c1dcbe00199f1.png

IN the image above you can see that Rendering forum is being deleted but when I check on the Forum page we can see its empty but still displaying...

image.thumb.png.8f1d74da6760c9b4a7b1d389425131fd.png

Any idea why is this happening? Ive tried to clear the catche but it didn't help. Unfortunately I am not able to contact IPS support anymore so I hope you guys can help me out.

 

Thanks,
Igor

Posted

Has the deletion queue completed in the background process queue? You can check this by going to ACP -> System -> Dashboard -> should see a block with "Background Processes." If it has not, you will need to await this process to complete and that will then fully remove these forums.

If you are seeing any errors or issues with the background process, please let us know.

Posted
Just now, TDBF said:

Did you try and run them manually?

I am afraid to do so, have no idea what can I expect and I am afraid I will break something. 

  • Solution
Posted (edited)
On 9/18/2021 at 7:22 PM, Core4D said:

I am afraid to do so, have no idea what can I expect and I am afraid I will break something. 

Won't break anything.

Running them manually will speed up the process, however, you won't be able to change settings within the Admincp while this is working away.

Edited by TDBF
Posted

On taking a look at your site, it appears there are no longer any background tasks there. Could I please just confirm these are sorted? I'm suspecting running them through manually has got them through for you?

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