Getting The Basics
7 documents in this category
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Introduction Commerce is a powerful and flexible tool that allows you to sell digital products to your members. It provides an effective way to generate revenue from your community, whether you’re offering paid memberships and subscriptions or ad products directly through your site. Store Example Features The Commerce platform includes a wide range of features designed to help you sell products in a way that best suits your community’s needs. These features include, and are not limited to, the
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Products Products are the things which are available in the store for users to buy. Most Products are Normal/Digital Products, but if you want to sell Advertisements, which is also a type of product. Invoices Invoices, or Orders as they are called on the front-end, are the things that say a particular user is buying particular things. They can be created in 3 ways: When a user clicks "Checkout" in the Store, an Invoice is created. If a member has any Purchases which have renewal terms, an Invo
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Commerce integrates with a variety of payment providers, allowing you to accept payments in a way that suits your community. Details of the available payment methods are outlined below. Many communities find it works best to offer at least two options: one that accepts credit and debit cards directly, and PayPal for members who prefer that method. Once you’ve chosen your provider(s) and created the necessary accounts, you can configure them in the Admin CP by navigating to: Commerce → Payments →
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In addition to the payment methods covered in the previous guide, there are several other configuration options related to payments within the Commerce application. These can all be found in the Admin CP under: Commerce → Payments → Settings Each tab within this section controls different aspects of how payments are processed and managed. The available tabs are explained in more detail below. Currencies From this tab, you can configure the currencies you plan to use within the Commerce system.
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Stored Payment Methods & Recurring Payments Payment methods that support accepting credit card details directly — such as Stripe, and PayPal in card-processing mode — allow customers to securely store their card details on file. This provides several important benefits: Customers do not need to re-enter their card details for future purchases. Renewal payments are processed automatically when due. Renewals continue to work even if the renewal amount changes (for example, when upgrading a
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Within Commerce, you will often need to view a member from a customer perspective rather than simply as a community member. Commerce provides a dedicated customer view that is separate from the standard member profile in the Admin CP. This customer-focused view gives you access to important transactional information, including purchase history, total spending, active or expired subscriptions, invoices, and other Commerce-related activity. This makes it much easier to manage orders, troubleshoot
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Customer referrals can be an effective way to drive additional sales on your site. By offering a small incentive, you can encourage your existing customers to promote your community and products to others. You can configure referral settings in the Admin CP by navigating to: Members → Member Settings → Referrals Switching On Referrals Once you enable referrals and save the setting, you’ll see three tabs available. The first tab provides general settings and will look similar to the screen shown
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