Jump to content

Featured Replies

Posted

in v4, you had the option to Approve, Delete or Hide a post that was in the approval queue.

in v5 the 'Hide' option seems to be gone, is this correct?

I see many reasons to Hide a post rather to delete it. Keep an history and data retention on some users, for example

Yes, delete or approve are the only 2 options present. Items in the approval queue are essentially already hidden from view, but I get what you mean

  • Author

That was a very important option. It will not hurt performance to bring it back

Yes, having the 'Hide' option is important for moderation and management reasons.

Will this be brought back?

Yes, bring back the "Hide" option. We never delete anything.

It's more painful to Approve and then immediately Hide it. Plus, that action will often send notification emails to followers of that topic. We don't want any of that, but we don't want to delete the post either.

  • 2 weeks later...
On 5/14/2025 at 10:00 AM, Marc said:

Yes, delete or approve are the only 2 options present. Items in the approval queue are essentially already hidden from view, but I get what you mean

Hi @Marc

The problem is that without an actual Hide option, these posts/threads remain queued, in limbo, clogging up the system. Further, if we look at the forums panel, the indicator of posts and threads awaiting approval for individual forums becomes meaningless. If we instead delete the posts/threads, this impacts management and auditing processes.

I am left scratching my head about how to best handle approval posts we normally would hide - I am upgrading v5 imminently. We could, for a short moment, approve and then hide. But we use the approval queue for the first post from members. Once their first post is approved, they have (more or less) full access and can post freely. So a quick 'approve/hide' is not practicable. We could move these threads to a non-public (and, perhaps, non-post-count) forum, but this is needlessly complicated. But even if we do this, it would be a poor choice for posts, as they would need to be split-off before being moved to a non-public forum. And once moved, they lose context.

We have a couple of trigger words to queue posts for approval - it is important for us to keep these posts (as hidden) for moderation purposes. And in the case of new members, this specific, problematic content is used to filter new members. This does not mean they will make bad members, but they do need to know what content we do accept. We have moderators who we trust to make decisions on multiple factors about what to approve, hide, or even flag as spam. But they never delete. This provides us with a reasonable route for auditing a decision and to potentially re-evaluate it. And we do not keep deleted posts indefinitely - so, there is that too.

With respect, Invision's various moderation systems already needed a rethink and an overhaul. But this single omission makes the existing system(s) substantially worse.

2 hours ago, Esther E. said:

We do have an open bug report for this, and it will be handled in a future release.

Ah. It was never described as a bug earlier in this thread - rather, it seemed like a design decision. I can live with it being 'a bug to be fixed'. :)

Hi all. An Invision member PM'd me with a message and suggested I share it and a couple of images here. I am unsure if they are of any help - but they do indicate an intermittent bug, which I know are sometimes a bear to pin down. Anyway, in case it is...

This one is a bug I tested it on my local setup. Sometimes the hide button shows, and on other either it shows nothing at all or approve and delete buttons.

https://ibb.co/SXMQj7Ww

https://ibb.co/tTmDk35V

Edited by Como

  • Author
On 5/26/2025 at 11:21 AM, Como said:

Ah. It was never described as a bug earlier in this thread - rather, it seemed like a design decision. I can live with it being 'a bug to be fixed'. :)

same here, thought it was a missing features. Glad it will be back either way.

  • 3 weeks later...
  • Author

was this fixed in 5.0.9?

#4955: Fixes an issue in the approval queue for moderators without hidden content permission

I am waiting a few more days to update to 5.09 beta, so see if it is stable.

Recently Browsing 0

  • No registered users viewing this page.