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Posted
2 hours ago, Stuart Silvester said:

Right, there were changes (as detailed in the change log).

  • In 4.7.18 this feature didn't work for you because it relied on Trending data that wasn't available for your legacy plan.
  • In 4.7.19 we made some changes so plans without the real-time trending features could still utilize the hot/popular topic badge, this also included adding the setting you're screenshotting to control the time period where the topic is marked HOT if it has trended in the last X minutes.

Topics that are less than an hour old or have less than 3 posts are completely excluded.

I hope that clears up any confusion!

Previous to 4.7.19, threads would become marked as Hot when they received a certain number of posts, and it wasn't just a single post to a thread, which is what it appears is the case now.

From the sounds of your explanation, I either have to let every thread posted to become hot when it receives a single post, or just turn off the function altogether. That doesn't seem right to me.

I'm not trying to be difficult Stuart, I just don't understand. Perhaps the feature went away with 4.7.18, but I do remember it working as I described, previously.

 

Posted (edited)
3 minutes ago, My Sharona said:

From the sounds of your explanation, I either have to let every thread posted to become hot when it receives a single post, or just turn off the function altogether. That doesn't seem right to me.

Nope. Read again:

2 hours ago, Stuart Silvester said:

Topics that are less than an hour old or have less than 3 posts are completely excluded.

👆

Edited by Adriano Faria
Posted
32 minutes ago, Adriano Faria said:

Nope. Read again:

👆

After I upgraded my communities, every single thread that got even one post went Hot.  🤷‍♂️ 

Posted
8 minutes ago, My Sharona said:

After I upgraded my communities, every single thread that got even one post went Hot.  🤷‍♂️ 

Im not seeing this on your site. Please feel free to point out where this is the case if you are seeing every topic showing hot

 

Posted
20 hours ago, Marc said:

Im not seeing this on your site. Please feel free to point out where this is the case if you are seeing every topic showing hot

 

That is because I had no other alternative other than to turn the function off.

 

Posted

If you switch that back on and show us an example of topics you believe to be showing incorrectly after only 1 response, we can take a look

Posted (edited)
On 12/6/2024 at 8:39 AM, Marc said:

If you switch that back on and show us an example of topics you believe to be showing incorrectly after only 1 response, we can take a look

This would require my leaving it enabled so you can diagnose, correct? If so, how long would that process entail?

 

Just my 2 satoshi but I think not having the ability to set what determines a topic hot or not is not good. Again, prior to 4.7.19, it didn't react this way.

Edited by My Sharona
Posted
20 hours ago, My Sharona said:

This would require my leaving it enabled so you can diagnose, correct? If so, how long would that process entail?

Its not possible to know this without actually seeing the issue. But I wouldnt expect long

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