Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted October 13, 2024Oct 13 It has gone down for a couple of times in the last 2 hours. The last one was for over 15 minutes. Are these issues resolved yet? Edited October 13, 2024Oct 13 by WebCMS
October 13, 2024Oct 13 Our team is working on this new issue at hand. It should mostly be resolved. If you're having issues, please submit a ticket rather than posting on the community as we will be able to more readily help you in an emergent situation.
October 13, 2024Oct 13 Author 2 hours ago, Jim M said: Our team is working on this new issue at hand. It should mostly be resolved. If you're having issues, please submit a ticket rather than posting on the community as we will be able to more readily help you in an emergent situation. Is creating a ticket by sending an email?
October 13, 2024Oct 13 I've also noticed my site (as well as this site) going through some very slow periods today. It's frustrating that this seems to be a regular occurence with Invision Community cloud service. 😞
October 13, 2024Oct 13 2 hours ago, WebCMS said: Is creating a ticket by sending an email? You can send an email or go to Client Area -> My Purchases -> click your Cloud package -> Support -> Submit Ticket.
October 13, 2024Oct 13 Author 1 hour ago, Jim M said: You can send an email or go to Client Area -> My Purchases -> click your Cloud package -> Support -> Submit Ticket. I found that your site is also down at the same time. Will Client Area be accessible during downtime?
October 14, 2024Oct 14 Author 6 hours ago, Marc said: It should be, yes. However if its not, you can email us if needed CiC went down last night and also today morning and your ic.com site was down too at the same times. Looks like email is the option in these situations.
