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Report Form - No Report Types


Go to solution Solved by teraßyte,

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Posted (edited)

Hello,

I'm experiencing an issue with the report form in my Invision Community. Specifically, the radio buttons for selecting the report type do not appear on the report form. I've checked the report settings in the Admin Control Panel, and everything appears to be configured correctly. I've deleted and created all the report types again with no luck.

Steps I Have Taken So Far:

  1. Verified the configuration of report types in the Admin Control Panel.
  2. Checked for JavaScript errors, and none relevant to this issue were found.
  3. Verified the issue occurs on all themes (even the Default IPS theme with no modifications).
  4. Disabled all applications/plugins (non-IPS).

I'm not too technical, but here is a screenshot of the console window when I opened the report form, not sure if maybe that error corrilates?

Could contain: Page, Text, File, Webpage

BMBB19z.png

Any assistance would be much appreciated!

Edited by GTAPoliceMods
  • Solution
Posted

This happens because IPS shows the report types only if the automatic moderation setting is enabled.

 

Honestly, the choice doesn't make sense to me. Users should be able to select a report type even without automatic moderation.

However, the code is indeed working as intended so it's not a bug but feedback. I've seen plenty of people confused by this behavior. 🤷‍♂️

Posted
17 minutes ago, teraßyte said:

This happens because IPS shows the report types only if the automatic moderation setting is enabled.

 

Honestly, the choice doesn't make sense to me. Users should be able to select a report type even without automatic moderation.

However, the code is indeed working as intended so it's not a bug but feedback. I've seen plenty of people confused by this behavior. 🤷‍♂️

This is great to know! Thank you so much!!

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