Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted May 30, 2024May 30 A member has reported a topic with incorrect symbol. (Dot, star, blank) Details in our access data.
May 30, 2024May 30 Please be advised I have started a rebuild of your search index to see if this helps resolve the issue. Please also ensure that all themes are up to date.
May 31, 2024May 31 Author Thanks, this will take a few days to complete. I'll come back with the result.
June 2, 2024Jun 2 Author Will still take a few days before it's completed. Forum is running very slow, is it possible to give the process lower priority?
June 3, 2024Jun 3 17 hours ago, Canis said: Forum is running very slow, is it possible to give the process lower priority? Rebuilding the search index is a slightly intensive process but the background system should be prioritized in a way which offloads this and doesn't bring down your server. If you are not running these via cron, you may see a little bit of a performance issue. You may wish to check this in ACP -> System -> Advanced Configuration.
June 3, 2024Jun 3 Author 20 minutes ago, Jim M said: If you are not running these via cron, you may see a little bit of a performance issue. So changing from Cron (current setting) to Automatic should improve forum performance?
June 3, 2024Jun 3 11 minutes ago, Canis said: So changing from Cron (current setting) to Automatic should improve forum performance? Sorry for the confusion. You will want to be on cron. That statement was stating if you are not on cron already to switch but if you're on cron, you will want to just let it process and ensure your server is properly configured. If you have given PHP memory and processing beyond what your server can handle, it may cause an overload on your server as the software things it can handle x when it can't.
June 4, 2024Jun 4 Author Rebuild of the search index is finished, but unfortunately the issue is still there.
June 4, 2024Jun 4 Thanks for the update. Please be advised I have moved this to a ticket so we can further investigate. I have sent you an email with further instructions for next steps.
November 16, 2024Nov 16 Author Unfortunately this problem came back a couple of days ago. Reported by the same user as last time. We upgraded to 4.7.19, but it did not fix it.
November 19, 2024Nov 19 Author Thanks. I did that, but as last time I got: Your support email was not received. Thank you for contacting Invision Community! As a self hosting customer, we offer support via our staffed community support forums. Please post your support needs there.
November 19, 2024Nov 19 I have just sent you a response from that ticket. Please reply to that one with the detail
