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Since the most recent update, I've noticed that a user who is confronted with the cookie consent form will have their browser redirect to the community's set home page (in my site's case, the forum index) after clicking the 'Accept' or 'Reject' button, regardless of what page they encountered the consent form at.

For example, a user who may click a link to a Pages record (from say, a tweet we posted) will see the cookie consent form at the bottom of the Pages record they are viewing. They may instinctively click 'Accept' or 'Reject' to get rid of the consent bar before reading any of the text. The browser then takes them to the forum index instead of keeping them on the same page.

It's only a small bug, but it's not really desired behaviour and it could offer bad UX. It'd be great if this was fixed.

Edited by Dreadknux

Solved by Marc

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Thanks, I'm seeing that too. We'll get it fixed in an upcoming release.

  • 3 weeks later...
  • Solution

This issue was resolved in our recent 4.7.12 release of the platform. Please upgrade to this version to resolve the bug, and if you experience any further issues with this, please let us know.

  • 1 year later...

I'm still having that problem despite upgrading...

I believe the fix was in a template. Are you using a custom theme perhaps? If you are, you have to manually update the template with the fix if it's edited.

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