Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
amiaz peisach Posted June 3, 2022 Posted June 3, 2022 Hi, I'm trying to add send grid to my board. I have open the account in send grid, created the API KEY, gave the API KEY full access. copy the API and try to add it the the board API I receive "2C339/1Â The API Key you supplied appears to be incorrect. Please check your API Key and try again." in the send grid, my server IP have been added and write on its IP method - API KEY Â please help, thanks. Â
Marc Posted June 3, 2022 Posted June 3, 2022 You would need to contact sendgrid if you are getting that message showing, as that message is coming back from them
Solution amiaz peisach Posted June 3, 2022 Author Solution Posted June 3, 2022 thank you. the "all permission" are to high, i gave it full access and not enterprise access and now it works. Â SeNioR- 1
hpcrazy Posted Monday at 02:07 PM Posted Monday at 02:07 PM Is there any documentation how to connect correctly with SendGrind ? I added the API Key but it's not working - so I guess there is more to be done....
Marc Posted Monday at 02:08 PM Posted Monday at 02:08 PM That is essentially all that would be documented. What issue are you having?
hpcrazy Posted Monday at 02:13 PM Posted Monday at 02:13 PM I followed the link where you can ask for the API key - and I added that API key, then switched to the SendGrid gateway. The test email does not arrive - as other email functions are then not working. So I guess there is something missing 🙂Â
Jim M Posted Monday at 02:21 PM Posted Monday at 02:21 PM 7 minutes ago, hpcrazy said: I followed the link where you can ask for the API key - and I added that API key, then switched to the SendGrid gateway. The test email does not arrive - as other email functions are then not working. So I guess there is something missing 🙂 If it sent successfully from the software but did not arrive, that is an email delivery issue so you would need to contact SendGrid to ensure it sent and was not caught somewhere in that change or rejected.
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