There was an error authenticating with the Marketplace

[sadams101]

I am getting this error after restoring a database backup on my test site (wheat-free.com). I do not use any cloud services, and my firewall is not blocking you. What could cause this?

 

Quote

There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance.
Our Marketplace server received an unexpected response from your community. Please ensure your community is up to date and web accessible (localhost installations are not supported) and contact technical support if the issue persists. (server_error)

 

[Marc]

Your site there is currently showing an access denied message, which is what will be causing that issue

[sadams101]

Hi Marc, I can assure you that the block was gone when I tried to connect yesterday. It's a simple .htaccess block to my test site, and when it was removed yesterday I was unable to access marketplace, and got that error.

Today, after clearing various caches and removing the .htaccess block I was able to connect.

Thanks for following up!

[Jim M]

Glad to hear that your issue is resolved and you were able to connect!