Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted October 16, 20204 yr We had a developer create an app that integrates Infusionsoft with our IPB a few years ago. We uninstalled the app a few years ago, but we were told yesterday that it is still sending "thousands" of calls per second to our Infusionsoft account. Here is the call that is being sent to Infusionsoft: http://www.fastbusinessforum.com/applications/fbfinfusionsoft/interface/resthook.php The app name was fbfinfusionsoft. When we go to the applications this application is no longer installed: https://d.pr/i/K1SCAS What am I missing? How do I disable this from sending the calls to Infusionsoft?
October 17, 20204 yr If you have uninstalled the app, then delete the folder for it also. /applications/fbfinfusionsoft/
October 18, 20204 yr Author How do you delete the folder? Only file manager I see is for attachments.
October 19, 20204 yr 23 hours ago, Cory_DSL said: How do you delete the folder? Only file manager I see is for attachments. Via FTP or a hosting side control panel normally has a file manager as well you can use.
October 19, 20204 yr Author 12 hours ago, Rhett said: Via FTP or a hosting side control panel normally has a file manager as well you can use. I'm pretty sure that it's hosted by IPB and we don't have FTP access.
October 19, 20204 yr 1 minute ago, Cory_DSL said: I'm pretty sure that it's hosted by IPB and we don't have FTP access. Please submit a ticket so that we can take a look at this.
October 19, 20204 yr Author 1 hour ago, Daniel F said: Please submit a ticket so that we can take a look at this. We did a few days ago and Rhett said the same thing as above. Edited October 19, 20204 yr by Cory_DSL
October 19, 20204 yr If you click the URL, you'll see that it does not exist: http://www.fastbusinessforum.com/applications/fbfinfusionsoft/interface/resthook.php I don't understand how this URL could be sending anything. Are you sure the URL isn't receiving thousands of requests? If so, you'd need to disable those requests from where-ever is sending them (I would assume something within InfusionSoft).
October 19, 20204 yr 2 hours ago, Cory_DSL said: We did a few days ago and Rhett said the same thing as above. To clarify you have two licenses that showing on your account, one is self hosted and one in our cloud, sorry for any confusion, but those files do not exist in the cloud site as Brandon mentioned.
