I have been a customer for many years with multiple licenses and I must say they have top notch support.

Sometimes my tickets get answered within minutes!!! They go easy on Tech Dumb people like me :)

Thanks Larry for all your help, you guys rule.

Have to admit I had a pretty annoying error in the ip.nexus which actually ended up begin a Tier 3 issue (I think?) and for me to check my emails to find they have applied a patch already on my forums for me was amazing!

So yes, top notch team! ;)

With the addition of 'Robert Marcher' to support. That adds tremendous value to for the support dept.

Thumbs up to IPS Support!

I am a newbie and had a couple issues from a 3rd party conversion. IPS just goes in, fixes the issue, and tells me what caused it. And the next time something similar happened I was able to address it myself even faster.

Thank you for your kind words, it's appreciated! :)