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Managing successful online communities


4.5: Search Insights

Leverage information about searches on your community to focus on areas of importance to your end users.

Every single day, your members are searching your community for answers or interesting conversations to join.

Wouldn't it be great if you could learn what is being searched for to identify hot issues, commonly asked questions and discover trends?

We thought so too, which is why Invision Community 4.5 comes with search statistics.

For the first time, Invision Community gathers anonymized information on what your members are searching for so you can use this to highlight more relevant content and shape strategic decisions with your community's structure.

Searching.jpg

Search statistics help you track searches performed on your community

When a member searches, their identity is converted into a unique key that cannot be reversed to identify the member. This allows us to track a single member's search usage over many search sessions without being able to link it to a specific member account.

The AdminCP now features a dashboard to review the most popular search terms as well as a raw log of recent searches along with the results they returned.

We have a lot of ideas in mind for additional changes down the road with the tracking of popular search terms, but for now, we hope you like the new statistics page and find the information presented useful for your future site plans.

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I think we’re headed for a intelligant home page

A different home page according to each member and offering content adapted according to the member.

No more menu bar with tens of tabs, everything is in front of him without having to browse ...

If only ))

Edited by annadaa
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1 hour ago, MMXII said:

This is actually great! And as far as I know very unique to the Invision Community. How long are these logs being kept? Forever? Will there be an option to auto-delete them after x days/months/years?

Up to you as the admin.

Searches 2020-01-27 14-21-52.jpg

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2 hours ago, Matt said:

Up to you as the admin.

Very nice.

Just an idea: Maybe, due to all that logs that exist in various places, it would be a good idea to make all of them available in one place where one can easily adjust prune settings depending on personal preferences and/or legal requirements?

Edited by MMXII
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For this release we have focused on the search logging (and the UI to inspect those logs). We share your excitement about future possibilities - knowing what users are searching for will open up a lot of possibilities. We could show "trending" content based on recent searches, implement more intelligent auto-complete options for searches, all sorts of things. Baby steps though.

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Love this feature. Beer for EVERYONE! (put it on the IPS tab 🤪)

I love the direction IPS is going. 

Forums are experiencing BIG drops in traffic. A lot of people don't know what to do. (Give them the tools they need to make improvements.)

The right tools will push IPS to the next level.

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On 1/27/2020 at 5:23 AM, annadaa said:

I think we’re headed for a intelligant home page

A different home page according to each member and offering content adapted according to the member.

No more menu bar with tens of tabs, everything is in front of him without having to browse ...

If only ))

We've needed this for SO LONG.  Prior to the 4.x series, you could customize the content spy app to get a semi-custom home page for users. And activity streams are decent, but very manual for the users.

It would be so great if IPS ripped off a page from tapatalk, and provided a main "stream" homepage, that intelligently updated based on the user (what they reply to, what they search for, etc). 

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When a member searches, their identity is converted into a unique key that cannot be reversed to identify the member. This allows us to track a single member's search usage over many search sessions without being able to link it to a specific member account.

Suspicious Someone GIF

I don't know what you've come up with, so maybe it is legitimately irreversible (a random value stored in a cookie would probably be good). But in the world of GDPR, md5(member_id) (or anything else that I could easily reverse with an SQL query) doesn't go far enough to be described as anonymised, and I would be very cautious of advertising it as such.

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Great news. 👍 Really looking forward to 4.5 - it hopefully helps us to further grow our community. Any rough idea when it will be released? So I can plan writing new articles to inform members etc. on how to make the most out of it. 🙂

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