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Unusual issue with our site forum tonight

Featured Replies

A member and myself experienced ( different) strange things happening around 10pm UK time tonight.

One member said whenever he clicked a 'notification' to view it, he got the 'You do not have permission to view this forum' message.

He could still access the particular forum from the home page, but not via Notifications.

I opened several sub-forums from the main home page ( open in new tab ) , and once they loaded, they said  'No Topics In this forum', and no sign of any Topics!

It showed me the 'start new topic' button though. As I'd just completed re-doing this whole forum last week, you can imagine my heart jumped into my throat! i though they gone for good.

10 minutes later, and everything was working correctly

Are you aware of any issues this evening at all ?. I know the site gets backed up once a week, and did think this may be happening at the time, causing the problems.

Still on V4, and have been tidying the forum up in prep for updating to V5 in the next few weeks.

harry

  • Community Expert

The most common with what you are saying there is when the forum has been changed to be a category. It wont remove the topics, but you wont be able to see them. Is there a possibility this has happened?

  • Author

Hi Marc,

No, no categories had been changed. As mentioned, the problem resolved itself some 10 minutes after, and hasn't happened since.

A forum was deleted ( on purpose) a few hours before the incidents.

I was hoping you were going to say 'yes, there were some issues'

Thanks

harry

  • Community Expert

Unfortunately, without experiencing the issue as you did there I am just guessing but if these sub-forums or topics were moved as a part of deleting the forum, this is done as a background task so could have taken some time and you just viewed it mid-move.

  • Author

Hi Jim,

I did consider that, but it was a good hour or so afterwards when it started, and ACP>Forums ( where I deleted it from) said 'moving or deleting' the forum for about 20 minutes, then went all clear.

We can't rule it out though,

I'll have to see if it happens again. I also thought it may be being backed-up at the time as the cause.

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