A member and myself experienced ( different) strange things happening around 10pm UK time tonight.

One member said whenever he clicked a 'notification' to view it, he got the 'You do not have permission to view this forum' message.

He could still access the particular forum from the home page, but not via Notifications.

I opened several sub-forums from the main home page ( open in new tab ) , and once they loaded, they said  'No Topics In this forum', and no sign of any Topics!

It showed me the 'start new topic' button though. As I'd just completed re-doing this whole forum last week, you can imagine my heart jumped into my throat! i though they gone for good.

10 minutes later, and everything was working correctly

Are you aware of any issues this evening at all ?. I know the site gets backed up once a week, and did think this may be happening at the time, causing the problems.

Still on V4, and have been tidying the forum up in prep for updating to V5 in the next few weeks.

harry

Unfortunately, without experiencing the issue as you did there I am just guessing but if these sub-forums or topics were moved as a part of deleting the forum, this is done as a background task so could have taken some time and you just viewed it mid-move.

Hi Jim,

I did consider that, but it was a good hour or so afterwards when it started, and ACP>Forums ( where I deleted it from) said 'moving or deleting' the forum for about 20 minutes, then went all clear.

We can't rule it out though,

I'll have to see if it happens again. I also thought it may be being backed-up at the time as the cause.

What usually happens here, is that they are linked from another topic, and that original topic gets deleted. As they are attached to the original, they are deleted along with it

Sorry, I feel there is confusion here. Are they photos within topics?

In terms of reverting, we please open a ticket if you wish to do this. You need to bear in mind though that you will lose everything since that point in time as its a full restore

You would need to upload them to the topics using the proper attachments system

Yes that would be correct.

We are not able to restore individual forums unfortunately.

By default, we can provide a weekly backup but if anything further than that is needed, we can typically do so at cost. However, I would suggest submitting a ticket so we can gather information on this and escalate this to a manager for specifics on when, cost, etc...

Hi Jim,

How do I raise a ticket, as other times both Marc and yourself have done it for us.

Glad we could get you sorted

Sorry, requests to this level typically take some time. We also had a holiday on Friday and this weekend. I apologize for the delay.