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How do I change a member's last name on ACP?

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  • Community Expert

Hello,

How do I change a member's last name on ACP? I've been trying to do it because a member requested it and I can't see the option.

Thanks

Hi @michimachi,

This can easily be done via the AdminCP → Members → find the member you'd like to edit → Edit Display Name (icon is next to their display name) or scroll down and click Edit next to Profile Data (if their surname is within their personal information on their profile.

Hopefully this helps.

Edited by Gary

  • Author
  • Community Expert
2 minutes ago, Gary said:

Hi @michimachi,

This can easily be done via the AdminCP → Members → find the member you'd like to edit → Edit Display Name (icon is next to their display name) or scroll down and click Edit next to Profile Data (if their surname is within their personal information on their profile

Hopefully this helps.

Thanks a lot! I can't find it, sorry. When I go to ACP -- Memebers, there is no option to edit, I can only View the member where I was trying to find the option.

imagen.png

Once inside the member, I can't edit his email, username, etc, but not his last name. That's what I'm trying to find.

Neither in customer view nor member view can I edit his last name, only the username.

imagen.png

It’s this link on the Customer Information tab:

Bildschirmfoto 2025-09-01 um 07.56.16.png

Bildschirmfoto 2025-09-01 um 07.56.30.png

  • Author
  • Community Expert
2 minutes ago, opentype said:

It’s this link on the Customer Information tab:

Bildschirmfoto 2025-09-01 um 07.56.16.png

Bildschirmfoto 2025-09-01 um 07.56.30.png

Would you be so kind to point where? I can't see that information. I've clicked everywhere I see. Your screenshot doesn't show where I should click. Sorry.

  • Author
  • Community Expert
10 minutes ago, opentype said:

By the way: the user can also change it themselves. It’s on the /clients/info/ page.

https://invisioncommunity.com/clients/info/

There I could find it but not on ACP. Thanks

1 hour ago, michimachi said:

Thanks a lot! I can't find it, sorry. When I go to ACP -- Memebers, there is no option to edit, I can only View the member where I was trying to find the option.

imagen.png

Once inside the member, I can't edit his email, username, etc, but not his last name. That's what I'm trying to find.

Neither in customer view nor member view can I edit his last name, only the username.

imagen.png

If you're an administrator, I am confused as to why no editing functions are available for you on that page. This is what I see on the page I linked to in my AdminCP. 🤔

Screenshot 2025-09-01 172454.png

  • Community Expert

Its further down on the left of the page, but you need to ensure you select the customer tab

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