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Bug saving Lifetime Subscription Plan

Jonathan Panozzo1
Jonathan Panozzo1
in Technical Problems

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IPS 4.7.18 On Subscription Plans: When I try to check Lifetime (no renewals) and Save, it reverts back to 1 month with Lifetime unchecked

Could contain: Page, Text, Computer, Electronics, Pc

Solved by Jim M

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Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

Please could you screenshot everything on the page, as Im not able to reproduce this issue?

  • Author

Here are the screenshots for the rest of the page:

Could contain: Page, Text, Computer, Electronics, Pc, Laptop

Could contain: Page, Text

  • Author

Oh and the options I have selected with Lifetime checked before Saving:

 

Could contain: Page, Text, Computer, Electronics, Pc, Computer Hardware, Hardware, Monitor, Screen

  • Solution

While "Lifetime" is unchecked, could you please try checking "Same as initial term" and then check "Lifetime"? I fear this may be the bug that we're not actually clearing that "Same as initial term" field.

  • Author

That worked, I had to check "Same as initial term" and then check "Lifetime" for it to Save correctly.  Thanks!

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