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Posted (edited)

My site appears to have crashed after initiating an update?

Google chrome will not load the website, even in incognito mode.

Mic Edge browser loads the main page screen. I then click Login to get in and immediately am met with the error 500

Both screen shots of error message are pasted below.

 

I am not even sure how to proceed?

 

www.thehunterslair.com

Could contain: File, Webpage, Text

Could contain: Page, Text, File

Edited by MeanGene
Posted

The main page loads.

When I attempt to login. (with known working credentials)
and this is what I am met with...

So... no it does not appear to be working. 

Could contain: File, Webpage, Page, Text

I wonder if the site is stuck in limbo. The update had just begun and this error occurred.

So maybe the site is trying to run the updates and is stuck?

One other guess.

I have a numerous amount of plugins from the older third party programmer store.

I have not migrated over to the new way of purchasing and installing plugins.
Maybe there is an error there?

Posted

As you're on our Cloud, I've moved this to a ticket so we can further investigate what is happening here. Please watch your email for further correspondence.

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