Need an Application removed

[jimkeypro]

We're getting an error and we're assuming it's because of an old outdated application that is not PHP8 compliant.

We've tried removing it but it will not delete. 

[Mark H]

You would need to contact the author of that 3rd-party application for assistance in removing it from your install. Only they will know how to do so without affecting existing apps and their content.

[jimkeypro]

2 minutes ago, Mark H said:

You would need to contact the author of that 3rd-party application for assistance in removing it from your install. Only they will know how to do so without affecting existing apps and their content.

Company is no longer around. Data has been migrated already we just need it removed. Anytime we try to remove it we just get an error and out site hosted through Invision. 

[Jim M]

I have transferred this to a ticket so we can further assist you. Please watch your email for further communication.

[jimkeypro]

5 minutes ago, Jim M said:

I have transferred this to a ticket so we can further assist you. Please watch your email for further communication.

Thanks!!!

[jimkeypro]

On 12/13/2022 at 2:04 PM, Jim M said:

I have transferred this to a ticket so we can further assist you. Please watch your email for further communication.

i have not heard anything on this? 

[Jim M]

22 minutes ago, jimkeypro said:

i have not heard anything on this? 

We have not heard back from you. Did you receive our email asking which application this is you’re looking to remove?

[jimkeypro]

I didn't, it is the Social Groups 2.0 app