Have set it to 90 days, but nothing gets pruned.

Do you have an example member I can take a look at?

Have a look at one of the administrators.

Your maintenance tasks are not running due to too low of traffic. You would want to enable CRON if you do not have a lot of traffic and wish for these tasks to execute in the background.

Forum Index page has 7494 views last 7 days, isn't this enough to keep tasks running?

That’s a pretty low amount of traffic. Remember there are a lot of other tasks that need to run as well. Cron is really a much better way of ensuring regular tasks are run. 

8 hours ago, Canis said:

Forum Index page has 7494 views last 7 days, isn't this enough to keep tasks running?

For context, the task runs every minute. Over 7 days, there are 10,080 minutes. So that would not be enough, even if they happen to be all running at separate minutes of the day

As far as I can tell not a single IP address on the forum has been pruned.
When a task is started, wouldn't it run until all concerned IP's are deleted?

I understand, however I would need an example to look at

Have a look at one of our administrators. They have IP's dating back 20 years..

In the first instance, please upgrade to the latest release of the platform and then run the task again. If they are then still showing, I can get this escalated for you

Upgrade done and pruneipaddresses task run, but problem is the same.

I have created a ticket on this for you, so we can take a closer look

This problem is still not resolved.

1 hour ago, Canis said:

This problem is still not resolved.

You will need to review the email which one of my colleagues sent you as it is not an error

We did set "remove IP addresses from user posted content after the specified number of day" to 90 days back then, but IP's are still are being kept beyond that.

 

20 minutes ago, Canis said:

We did set "remove IP addresses from user posted content after the specified number of day" to 90 days back then, but IP's are still are being kept beyond that.

 

You would want to reply in the ticket. 

Many thanks, we will do that.

Got this in return:

YOUR SUPPORT EMAIL WAS NOT RECEIVED.
Thank you for contacting Invision Community!
As a self hosting customer, we offer support via our staffed community support forums [1]. Please post your support needs there.

On 11/9/2024 at 10:39 PM, Canis said:

Got this in return:

YOUR SUPPORT EMAIL WAS NOT RECEIVED.
Thank you for contacting Invision Community!
As a self hosting customer, we offer support via our staffed community support forums [1]. Please post your support needs there.

Ensure you are replying to the email sent to you

Can confirm that I was.

I have replied to the topic, please try replying to my email.