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Not able to pass the captcha test on this forum

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Another administrator from our community are trying to register an account at this forum, but is unable to because he gets the following error:

The following errors were found:
The security code you supplied did not match the one displayed, a new code has been generated, please try again

He tried multiple times and one of the times he sent me the image of the code he got. We both agreed that what he entered was correct. Still he got the error message.

So I said I could register his account for him, but that didn't go any better... I've tried three times myself now, but still the same error message.

Not sure where it's best to report this? Or who can help him getting that account created?

We are looking in to the issue

The issue should now be resolved.

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