Client Services

Client Area Your Client Area is the central place where you manage everything related to your account. From here, you can manage your purchases with us, make payments, add contacts for your package for support, and generally stay in control of your client account with us. Below is an overview of the main areas you’ll find within your client area. Manage Purchases When you first log into our client area, you’ll land on the Manage Purchases section. As shown in the screenshot above, you can see

Get Support Your first stop for troubleshooting should always be the Admin CP. Once logged in, head to the Support section, which will take you to the support dashboard. This can be found in the following location in your Admin CP. System -> Support - >Get Support. (Or by selecting Quick Links in the top right) Support Dashboard This area contains a number of built-in tools designed to help identify and resolve issues with your site. Any issues are noted at the side of the relevant items

Changing Your Domain We know how important it is to use your own domain and branding to make your community feel truly yours. After purchasing your Cloud community — or at any time you wish to change the domain or subdomain used by your Cloud account — you can follow the steps below. Your community can use any domain that you have purchased from a domain provider. Cloud communities support either a root domain (for example, domain.com) or a subdomain (for example, sub.domain.com). One of these o