Tyler Dotson

Resolved.

Please send it again. I have changed the email on the account itself to see if it will resolve the issue of not receiving this reset email.

I cannot access my forums and have been spamming this site and emails trying to get in and you keep saying you have sent emails on how to fix them and I have not been able to get anything. I have since changed the email. I cannot log onto my site, a community member deleted my forum account and I asked for it to both be backed up and restored multiple times to no avail. Can someone with competence either restore a backup of my forums from 11/10/2022 and reset the forum account Banjo's password or make a new account on the current forums with admin and send me the details? I don't know how I'm paying monthly for service and support I'm not getting.

Keep resetting my user account password, I try to log in and it says the password is wrong then puts me on a 14 minute cooldown timer before I can log back in. This timer also is inaccurate as I have waited over 30 minutes at one point and still was unable to log in, had to try from a different device. This is in response to my last topic, forums were compromised and all the people with access to ACP/ModCP were removed. My account "Banjo" on the forums was deleted and it was supposed to have been restored but I can't seem to log into it.

Server has apparently been hacked by one of my community members.. probably needs a 24 hour backup... Not sure what to do?

Hey Mark. When I go to my domain it isn't bringing up the forums. Any ideas?

Requiring a root domain setup for my community. Name is XXXXXXXXXXX.com - Name servers ns1.invisioncic.com, ns2.invisioncic.com, ns3.invisioncic.com, ns4.invisioncic.com all set in godaddy.