k1ngzo

Not really trying to be helpful. I'm leaving a bad taste just as they have left one with me. And honestly I hope everyone else that is in a similar boat can realize any of them can build a product and sit up on a high horse like these guys are trying to. Let them remove my posts, it will be further proof. They should know someone spent money on their product and is this out raged (its not like they would accept any real help in this area, i'm learning this is an ongoing conversation in this community lol)

This is the attitude. Bro I probably bring in more money than half of your clients on a team plan and I KNOW i am willing to spend more money but look the stars are not aligning no more. This is taken from a review. They actually do want to get rid of this "low cost" option, trust guys version 6 it will be gone lol

I never implied it was a charity. faeces I paid yall wtf

That's awesome, its more so just the principle. Like the fact they will do this again and eventually yes the self hosted version will indeed become a different "tier" It's the fact of the matter it was not clear this is a different version. They aren't done building and that is also once again awesome that is fine. But they are not making it clear while still offering that package. Before quests what features can you not use on self hosted but you can on the cloud? Are those features listed in the plans? Is quests? What other features? What exactly did I buy? What exactly did I miss out on by switching to this "tier"??? IDK it's not clear. A new customer by the way. Time after time again I am repeating this because everyone with any role here is ignoring half the message here. Like why does it even feel like a punishment for being ABLE to host it on my own. Sorry i'm not taking up space?? Just don't get it dawg. Hope it infuriates others.

Respond to the entire message? If it isn't clear my vibe isn't giving off "i'm going to support these guy's month to month payment system after being treated like a paying customer of theirs"

I mean I stand with the last statement I put then man. Get rid of community classic. Truly feels as if I was advertised something else. It wasn't clear there were new features in version 5 I wouldn't have access to. I literally would have never moved to self hosted if that was the case. I literally was running the teams plan starting 6/28. Hope to see much changes to the self hosted page to accurately describe what it will be and what it won't be. I mean seriously if you guys can't "afford" it then why even offer it? Literally a new customer who didn't dig deeper than beyond the pricing page. Insanity.

Awesome put that in quotes in the self hosted page in pricing. Would have never bought if I knew this was the attitude around it.

I mean telling them why would do no good, I think I'd speak with my wallet and probably my mouth to convince others to do the same. It IS what they care about after all. At this point I would cancel service and make a fork myself that I upkeep. I wouldn't even be upset if the information was there, but it's not and when these community managers address it in these topics it is not very direct. Another tell tell sign they do not give a hoot. They have took almost a grand out of my pocket the past two months and I already feel like the plan I purchased is not going to get the updates it was advertising. I do not feel as if what I purchased is what I thought it was going to be. Take the self hosted option off the site if this is the direction. The competition at least does that right.

I love how positive you are after I'm assuming going through the same loops I have been. Mad props to you. I had prematurely informed my community what was coming as I have recently move to Invision. I still can't believe I have to tell them actually guys this huge move we did isn't permitting us to do this cool thing I just ranted about. I too understand business needs, but this is indeed bad business. No where is it noted this feature is a cloud only feature. No where does it really state any new features we wouldn't have access to. I don't know I'm really unimpressed with the company at this point. Someone sat there and made the choices, and they are ones of greed and good luck, most retailers are locked in, who are you after? Have you checked out the competition lately?

You need to go ahead and slap a big announcement on the self-hosted package just like you did my admin dashboard. Go view your self-hosted package as a customer. What does it seem like??? You're getting all the bells and whistles right??? Wrong man. And that's cool dude. Just advertise it as such. If you're making this big change go ahead shout it out everywhere and let the clients make their choices. It just feels wrong. DOES NOT INCLUDE NEW FEATURES LIKE QUESTS

All jokes aside, I'll try to keep this post as professional and up-beat despite my emotions after spending a half hour viewing this community after the recent update. I'm a long-time FAN of invision community. My favorite communities in the early ages of my internet life were powered by this platform. I created my account looking for options to create communities myself now. I never pulled the trigger until recently, last month actually. I decided to purchase a Teams plan as it sounded suitable for my current situation. I ran into a few issues as I already had a community and site up and running. Long story short before we even discuss other issues, the solution was and still is to self host the site. So here I am, 2 months in with my relationship (monetary) (remember this name you guys hold actually been around a while right?) and I went the self-hosted path. Here are a few more reasons that helped me select this option: 1) This plan is a better price point if you're able to self-host. 2) There's something comforting about knowing I'm the only guy that can mess up the servers. I'm not going to experience maintenance when you guys do (if you guys even do lol.), I can assure my users of where their content lies, I mean this point alone done it for me I can go on and on. 3) I can make adjustments to hardware if capacity calls for it, without taking a forever hit to my bill fold (aka a recurring BILL) 4) As advertised, it says you get all of the invision applications (which you totally do, I'm not claiming you don't) After this latest update I'm considering I may have made a crucial mistake in the past few months. I have already been on the fence as watching how the Marketplace has changed (note I was not a customer yet, I was just watching you know) from V4 to now its gone ? To now us self hosted customers (which by the way we are going to be charged yearly still. I remember back in the day checking out pricing plans and seeing something along the lines of LIFETIME.) are excluded from some features in the newest update, such as quests. I'm sure V4 had a nice application that really introduced a system like that, that is no longer on a market place here. Like what is even the option for us to use this new feature that was shouted to me in my dashboard? I don't know man, this update is extremely cool, but the way it is rolled out has really just rubbed me the wrong way here. I don't understand why this is a "tier" feature. If MUST be one, I still don't understand why the users who pay a premium in my eyes to self host don't get access to it. Like you're still getting those dollars from me you still got a customer like ???