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Managing successful online communities


4.5: Club Statistics

Statistics can help you manage and monitor the direction of your community, giving you valuable insight into how your visitors are interacting with your site and what areas of your community deserve the most of your attention. With the popularity of Clubs in Invision Community, we determined that some statistics aimed at helping administrators review how this feature is being received by their end users were warranted.

Statistics can help you manage and monitor the direction of your community, giving you valuable insight into how your visitors are interacting with your site and what areas of your community deserve the most of your attention. With the popularity of Clubs in Invision Community, we determined that some statistics aimed at helping administrators review how this feature is being received by their end users was warranted.

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Club activity statistics overview

When accessing the "Club Activity" statistics page in the AdminCP, you will be able to quickly see at a glance which club types are the most popular, see which clubs are gaining the most traction with new signups, and see trends in club creations over time. With the signups chart, you can further filter by one or more specific clubs, and save these filter preferences as new tabs on the chart.

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See activity across all clubs

The "All Club Activity" tab on this page shows you which types of content (topics, images, files, etc.) are most popular across all clubs as an aggregate. If you find that Calendar or Downloads is especially popular throughout clubs then you may wish to promote these features further. Conversely if you find that a certain type of content is not being leveraged, you may wish to promote it, or retire its functionality on your community.

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Activity by club shows you which clubs are most active

You can also view activity per-club, allowing you to identify which of your clubs are the most popular and have the most activity. As with the "Club signups" chart, you can use filters to view just the clubs you are interested in comparing, and save these filters for easy review later on.

 

We hope you find value in these new statistics pages, and that they help you manage the Clubs feature on your site more effectively.

Comments

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On 2/1/2020 at 3:35 PM, TheWorldNewsMedia.org said:

This is great news.

The people who REALLY will want this will be the club creators themselves. 😉

Any idea on how to make this info available to them?

Agreed!

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Honestly, this area on ACP (stats) isn’t really used that much. Speaking by myself (and for the clients that uses my apps that has this). I don’t remember of have been in that page since 4.0.0 to really check any stats. I simply stopped adding this to my apps.

Stats would cause more impact and would be more useful on front-end.

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2 hours ago, Adriano Faria said:

Honestly, this area on ACP (stats) isn’t really used that much. Speaking by myself (and for the clients that uses my apps that has this). I don’t remember of have been in that page since 4.0.0 to really check any stats. I simply stopped adding this to my apps.

Stats would cause more impact and would be more useful on front-end.

I think its one of the features more geared towards enterprises - these are the clients that have stats and charts as priority. The average forum owner and his audience will use it mainly for amusement. 

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Yes, stats are very important for many serious communities. I realize sometimes a hobby community, or a community with a focused audience may not find stats as important, but a lot of businesses want to understand which forums are getting traction, which clubs are being used and so on.

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On 2/7/2020 at 11:46 AM, jair101 said:

I think its one of the features more geared towards enterprises - these are the clients that have stats and charts as priority. The average forum owner and his audience will use it mainly for amusement. 

Keep in mind that communities of all sizes can benefit from stats.  It provided an objective way of looking at, evaluating, and measuring your strategies.  

Even if you're a hobbyist or casual community (like mine!), you still want to monitor your stats on a periodic basis.  There's actually a gold mine of data in there, and it can be used for more than statistics.  A personal example: I routinely use the Member Activity to identify at a high-level the next set of superusers in my community who are new to the community and posting a lot -- I send out a quick and personal email.  

Statistics = knowledge = insights = informed decisions = smarter strategy = competitive advantage.  

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