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Our take on managing successful online communities


4.3: Usability improvements to make your day better

Often it's the smaller changes that can make a big improvement in the day to day use of your community. We have made quite a few updates that will make your community flow better for you and your members.

Update files in Pages Media Manager

Previously when you wanted to update a file in the Pages Media Manager you actually had to upload a new file and then change the references to that file to the new one. This was obviously not so great.

When you select a file there is now a replace option. We're not sure why we didn't do this earlier but as they say: better late than never!

Tag Input when Optional

On communities with tagging enabled, we have often noticed that people tend to feel the need to tag everything even when it's not really necessary. If your site is about cars you don't really need everything people post to be tagged "car" as that's sort of obvious.

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So to make it a bit clearer that tags are not required we have hidden the input field behind a Choose link so people have to actively choose to tag if they really think it's necessary. We hope this cuts down on tag noise. If tagging is required then the normal input box will always show.

Google Invisible reCAPTCHA

The new Google Invisible reCAPTCHA allows you to prevent bot registrations without the need for all users to fill out the normal captcha process. As often as possible your members will never notice there is even a captcha happening on the page. It's another way to make the flow from guest to member easier.

Whitelist for Spam Service

The spam defense service Invision Community provides works very well at combatting spam signups automatically. The issue is sometimes it works too well!

Let's say you are at work and all your colleagues share the same public IP. You are excited about your new community (of course you are) and your whole office tries to register at once. Our spam service would probably see your office IP as suspicious with that sudden influx of traffic and may even block it.

The new whitelist tool allows you to specify IPs and email addresses to always allow on your community regardless of what score our spam defense gives it.

Reply as Hidden

Sometimes it would be nice if your moderators could reply to an item with a hidden reply. You might want to leave a note for other moderators or perhaps you have a database and want some replies public and some private.

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If you have permission you will now see a hide toggle when replying. This works in all apps anywhere you can reply to a content item and have hide permission.

Exclude Groups in Leaderboard

You can now exclude certain groups from being ranked in the Leaderboard. This is very useful if your staff or RSS bot tend to get all the reputation points. By excluding those groups you can focus on your actual member participation which is a better reward to encourage engagement.

On a personal note this will make me very sad as I usually win reputation counts on our site. But, being such a great person, I am willing to make this sacrifice for you. ;) 

Complete Your Profile Order

The Complete Your Profile feature introduced in version 4.2 has been a great success for clients. We have heard many reports of increased engagement as the system can walk people through the sign up process. Not having a big, scary registration form is always a huge plus.

For 4.3 we added the new ability to change the order of completion for your members. This will allow you to stress the items you really want them to complete first and move your less important profile options later in the steps.

Mapbox Support

Mapping has been a feature of Invision Community for quite some time but up until now has been limited to Google Maps integration. For 4.3 we have added support for Mapbox which is based on OpenStreetMap data. The maps are beautifully designed and bring greater flexibility with an alternative look. The groundwork is now laid for some exciting new features still to come!

Some of our existing customers also found Google policies and pricing structure incompatible with their own internal policies which this addition addresses.


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On ‎2018‎年‎1‎月‎24‎日 at 12:59 AM, Archimed said:

Yesss I live in China, Google Map doesn't work. Nice idea Mapbox :)

 

Same, actually I am also waiting for alternatives for Google reCAPTCHA...

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It sounds good but I hope there's more coming, particularly for the ACP. Things like an option to exclude forums from streams is badly needed by some. (When you have hundreds, you just can't go clicking one by one to include all bar just a few you wish to exclude). Cheers.

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8 hours ago, PPlanet said:

It sounds good but I hope there's more coming, particularly for the ACP. Things like an option to exclude forums from streams is badly needed by some. (When you have hundreds, you just can't go clicking one by one to include all bar just a few you wish to exclude). Cheers.

I brought this up multiple times before but nothing happened...

Edited by media

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good stuff but i'm really hoping you fixed the "Complete Your Profile" / "Quick Register" feature to also work if purchasing a subscription while registering. currently every single profile field is shown to users that purchase a subscription while registering, even if "Quick Register" is enabled!

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