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IP.Board 3.4 End of Support

The adoption rate of IPS4 has far surpassed our initial expectations. In response to this as well as client feedback, we are refocusing more internal resources on supporting and solidifying the IPS4 platform. As such, we are revising our product cycle dates for IP.Board (3.4.x) as follows: 

March 1, 2016 - End of advanced technical support and development. Basic / limited technical support will continue. 

June 1, 2016 - End of all technical support. Only security updates will be provided. 

April 1, 2017 - Complete product End of Life (EOL) 
 

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Well, I got 16 more months of good sailing before ending it I guess. I will have made it 8 years with IPB/IPS by then. Good luck and hope you get all the bugs ironed out by then.

Edited by Windwalker222

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Nice! I have a 3.4 board that is my arcade forum. Since there is no arcade software being created for 4.X I guess I will just have to take my chances after April 1, 2017. Of course that is when you will also stop getting my bi-annual payments for that software. Not a happy camper.. 

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4 minutes ago, WOFman said:

Nice! I have a 3.4 board that is my arcade forum. Since there is no arcade software being created for 4.X I guess I will just have to take my chances after April 1, 2017. Of course that is when you will also stop getting my bi-annual payments for that software. Not a happy camper..

The EOL date announcement isn't a new thing, it was announced in May this year.

 

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17 minutes ago, superj707 said:

What about people who need to convert from other forum software by first converting to IP3.x.x? Will there be no support for any issues during this middle step on the road to IP4?

You're looking at like 15 months until 3.4.x is unsupported. Surely by then IPS would have proper converters for the 4.x.x series so that you wouldn't have to convert to anything before.

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11 hours ago, Koby said:

You're looking at like 15 months until 3.4.x is unsupported. Surely by then IPS would have proper converters for the 4.x.x series so that you wouldn't have to convert to anything before.

15 months?

June 1, 2016 - End of all technical support. Only security updates will be provided.

Way I read it is that we only have 5 months!

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8 hours ago, NewRockRabbit said:

15 months?

June 1, 2016 - End of all technical support. Only security updates will be provided.

Way I read it is that we only have 5 months!

April 1, 2017 - Complete product End of Life (EOL) 

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We're still patching security issues until April 2017, which means the product is safe to use - we just aren't going to dedicate any support resources after June 1, 2016 -- if you encounter an issue and contact support, we'll only be able to suggest that you upgrade to IPS4. The product will still function, spam mitigation will operate on active licenses, etc. we just won't be releasing any more non-security maintenance updates or providing technical support past June. 

This is End of Support.

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On 17.12.2015 at 11:13 PM, WOFman said:

Nice! I have a 3.4 board that is my arcade forum. Since there is no arcade software being created for 4.X I guess I will just have to take my chances after April 1, 2017. Of course that is when you will also stop getting my bi-annual payments for that software. Not a happy camper.. 

Same problem here. I run a larger board with 3 vital addons (map, classifieds and tutorials). None of this addons has been updated to 4.x so far. It is really a pain, the 3rd party development is so poor in IPB. I can't code myself, but I really would love to pay much (50, 100 or even 200 bucks) for a good addons, which is updated frequently.

Now, while 3.x is not updated anymore and 4.x is no alternative for me, I probably will migrate to vBulletin in 2016. This is really sad, as I use IPB for many, many years now. But in my eyes IPB's fanbase is getting smaller and smaller. Too bad, really. :-(

Edited by Arthur73

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8 minutes ago, Arthur73 said:

Same problem here. I run a larger board with 3 vital addons (map, classifieds and tutorials). None of this addons has been updated to 4.x so far. It is really a pain, the 3rd party development is so poor in IPB. I can't code myself, but I really would love to pay much (50, 100 or even 200 bucks) for a good addons, which is updated frequently.

Now, while 3.x is not updated anymore and 4.x is no alternative for me, I probably will migrate to vBulletin in 2016. This is really sad, as I use IPB for many, many years now. But in my eyes IPB's fanbase is getting smaller and smaller. Too bad, really. :-(

Arthur, there are MUCH better options out there other than vB. Talk about a software that is not supported or secure? If that is what you want, vB will deliver. I am not a huge fan of Xenforo, but it is WAY better than the garbage vBulletin puts out. Good luck!

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I've been using IPS4 since its betas and upgraded my live site on its first gold release. Sure I had issues... but nothing major or nothing that support could not take care of... I still don't understand why people "fear" moving to IPS4, some even speak of it kinda as the devil... too funny, just adapt. Any issues you may run into are greatly compensated by everything else you get.

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23 hours ago, -FP said:

I've been using IPS4 since its betas and upgraded my live site on its first gold release. Sure I had issues... but nothing major or nothing that support could not take care of... I still don't understand why people "fear" moving to IPS4, some even speak of it kinda as the devil... too funny, just adapt. Any issues you may run into are greatly compensated by everything else you get.

Support will not be able to take care of the AS issues. Attractive and flexible as it is, there remain several serious usability problems with AS (particularly for active, busy boards) which are set out in several threads/ bug reports. I hope these get sorted well before June.

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Reading all the topics complaining about IPS4 I don't get the impression of a stable product. Features from 3.4 missing and reports of IPS4 communities complaining about disliking the new system doesn't give me a good vibe. I'd rather be reading about people being happy when switching to IPS4. That would be a much stronger incentive to upgrade than forcing me to do so in order to keep the support.

This announcement about end of support gives me the impression that it is a way to force as many people as possible to move to IPS4 but the product is still far from being mature. I guess there aren't enough IPS4 adopters.

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3 minutes ago, Tomzl said:

Reading all the topics complaining about IPS4 I don't get the impression of a stable product. Features from 3.4 missing and reports of IPS4 communities complaining about disliking the new system doesn't give me a good vibe. I'd rather be reading about people being happy when switching to IPS4. That would be a much stronger incentive to upgrade than forcing me to do so in order to keep the support.

This announcement about end of support gives me the impression that it is a way to force as many people as possible to move to IPS4 but the product is still far from being mature. I guess there aren't enough IPS4 adopters.

As a client, you're welcome to test it yourself using your free test installation key. Further, you can get a free hosted demo on our website to try. I always find it's best to try things for myself rather than relying on second-hand information. I think you'll find that as is the case with any release, you have thousands of happy people, a few that just don't like change a few with legitimate concerns based on "missing features" that are simply no longer relevant to the masses and a few that don't try the product themselves, they simply base their opinions on what others post. 

People don't generally take the time to post how wonderful things are - you tend to only hear the negative experiences. When IPB 3.4 was released, the select few that had difficulty upgrading and didn't like the changes screamed from the mountain tops how awful it was, how the company was set to fail, we don't listen, etc. Now those same people believe we hung the moon with 3.4 and IPS4 is awful, the company is set to fail, we don't listen, etc. It's the evolution of software development -- again, I'd encourage you to try for yourself... no risk, it's free. :)

Thanks.

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Although the attitude and drive to move IPB4 is good, there are so many popular and important addons that have not yet been updated for be compatible for 4.x is makes it difficult for communities who rely on these addons to move towards a IP 4.x

That said, what incentives is being offered to devs to update their addons to be 4.x compatible? I for one have been disappointed with the pace and willingness from developers to update addons. I appreciate that this is down to individual developers, but surely there are things that can be done to make it appear "worth while" for developers to get involved more and update plugins etc..

 

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Until the custom RSS export is put into the IP 4.x I have to stay with the current version

I've upgraded one of my forums to 4.x and it really seems to offer nothing more than the previous edition, but does have some features stripped out that I absolutely critically rely on (like the custom RSS export that allows me to send out my content on twitter and Facebook automatically)

The 4.x version has pretty much killed the site I've installed it on so there's not a chance in hell I dare move onto it with my main forums, and absolutely never if it doesn't have a custom rss export on it like the 3.x version

 

 

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I suppose IPB4 came out at just the right time for me. I had a very old site using IPB2 and back then IPS did not have a download system and portal. So I installed a 3rd party download system and portal. Because the site was using these 3rd party add-ons I was not able to upgrade the site. Or should I say, I was not experienced enough to do the upgrade because it was extensive and beyond my abilities. 

The site was dead and had no active members anymore and had a lot of issues. If I was going to make a major change I knew then was the time to do it. I decided in the end to start over with it using IPB4. At 1st I was not sure I made the right decision. However, since starting fresh with IPB4 and working trying to get a community going it is finally starting to pick up again. Members on my site love the download system compared to others. The download system is the most important thing on my site and I am glad the members like it. 

I suppose with others though their communities are alive and not dead like mine was. I can certainly understand why some people do not want to upgrade. Like I said, at 1st I was not sure I made the right decision. But for the long term, I know I did. 

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Reading all this feedback gives me the impression that IPB4 is some sort of experiment and not a carefully planned new version. It's like: "Let's try if this works. Maybe we'll add this feature back later if enough people complain etc." I would expect more thought would have been put into this and some research done in advance as to what are the fundamental features people look for and love about IPB.

This site itself also gives the impression of an unfinished product. The design is poor, there are too many different shades of blue (looks like someone made a mistake and used a lighter shade of blue for the right column). Nothing about it strikes me as modern or something I would install and use out of the box. It's bland.

It's like IPB3 was a Mercedes S class with all the bells and whistles but it's successor (IBP4) is going back to basics and facing questions like do we even need 4 wheels or is 3 enough for this car.

Yes, it has some cool features but it's like hit and miss. Some things are great and others are totally useless and annoy the board admins.

I don't agree with @Lindy that people will speak up if they don't like something and that if only a few admins complain, it obivously isn't a big issue. I think most admins that are disappointed simply leave. Like I did when I left vBulletin. When you see no use about complaining since it won't change anything, you simply leave. And most admins don't even frequent this board or leave feedback.

The few vocal users should be taken more seriously, if they agree on something. If they say their communities suffered when they upgraded to IPB4, that should sound a loud alarm with IPB.

Edited by Tomzl

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