hi Guys, this morning mentions using @ username aren't working. I tried on Safari for macOS and Safari on iOS, and Chrome on macOS. When I type the @ symbol, then start typing a name I know should work, nothing pops up. As if it doesn't recognize I'm trying to bring up a list of users from which to select.

I see it's working for this support forum, but not my site. Any idea what's going on for my install?

Edited October 21Oct 21 by Chris027

And, now they are working again :~)

And.... there not working again. Seems intermittent.

Our community is having issues with mentions intermittently working and not working.

There is some mitigation for the below topic Matt posted about. There may be features partially or fully not working with these mitigations in place. Once a fix is implemented, things will be operating per normal. We don't tread lightly on blocking functionality but when it comes to security, we take things seriously.

Ah. So, not just me then. Mentions have not been working for 3-4 hours, and for the past hour, we are unable to post or PM.

Edited October 21Oct 21 by Como

19 minutes ago, Jim M said:

There is some mitigation for the below topic Matt posted about. There may be features partially or fully not working with these mitigations in place. Once a fix is implemented, things will be operating per normal. We don't tread lightly on blocking functionality but when it comes to security, we take things seriously.

Is this issue also the cause for why replies aren't currently being added to threads?

2 minutes ago, SSTreasurer said:

Is this issue also the cause for why replies aren't currently being added to threads?

If you're getting a 403 or CloudFlare block page, yes.

Just now, Jim M said:

If you're getting a 403 or CloudFlare block page, yes.

I have the same issue, and I do not get the Cloudflare message. Generally, there will be rotating circle and the message will will simply fail to go through.

With PMs, I get the Cloudflare check, I will pass, but the message will then still fail to go through.

1 hour ago, Como said:

Generally, there will be rotating circle and the message will will simply fail to go through.

This is a 403 from CloudFlare blocking the Ajax request. If you open your browser console, you will likely see a 403 response.

Things look to be working on that part now. Please let us know if you are still seeing issues of course

I've been off and on the forums for the past 3 hours. All seems good @Marc. 👍

4 hours ago, Como said:

I've been off and on the forums for the past 3 hours. All seems good @Marc. 👍

Thank you for confirming 😊