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5.x "Fluid view topic listing, between topic rows" & "Topic view, between posts" banner issue

This topic contains 24 posts with an estimated read time of 24 minutes. A summary containing the most significant posts is available with an estimated read time of 8 minutes.

Featured Replies

My live 4.x site is set up so a banner was loaded every 8 rows and then the banners assigned rotate randomly. 

With the default 5.x banners, If I set 3 banners in rotation & all set to display at the same interval the first banner shows after the correct number of posts and then the second and third banner appear under the next two posts. 

In the below example the the interval is set to 5. You will see the inline banners are after the 5th, 6th and 7th post.

image.thumb.png.47cb68ad64552c494d0d244ec7aec9f3.png

On my 4.x site the banners rotate randomly every 8 posts - This is what I need and I assume this is how the system is designed to work

image.png.5f6020fdded2de4d4f72c51bac02dc19.png

  • Community Expert

What is your exact advertising configuration and do you have any other advertisements set for this configuration?

  • Author

in the test 5.x site - I have 3 banners set up as follows. Does this answer your question?

image.png

  • Author

After looking at this carefully I suspect I had someone write custom code written for my 4.x site to make the banners behave this way. It was over 3 years ago so I forget.

So this is not bug but in 5.x but for sure I like the way my 4.x works a lot better.

If you look at my live site https://www.ballofspray.com/forums/ you will see how it works

Edited by John Horton

  • Community Expert

Yes, this kind of functionality is not native in version 4.

Unfortunately, I cannot reproduce this. When I insert an ad every 5th topic in a Fluid view container, it stays at those intervals. There likely is something which may be adding in those extra ads in between your ads there.

  • Author

I am working in a plain 5.x test instance.

I have disabled the 2 custom apps I have installed.

All three banners are set the same.

Am I misunderstanding?

image.png

image.png

  • Community Expert

Would suggest disabling all your advertisements but 1 to help your troubleshoot your configuration problem. It looks like you have more than 1 ad set up in different configurations causing your issue.

  • Author

maybe I misunderstand.

On my 4.x site I essentially have an ad position after every 8th topic or 8th post. I can then assign as many different ads as I want to rotate through that position. ( see image in my original post. )

Are you telling me that my 5.x test site should let me do the same thing? I have disabled all banners across the site except for 2 that are configured identically. Of the 2 banners one is in correct position and the second is below the following post. This would be acceptable if I only had a few banners in rotation but I have 6 banners that I need to rotate.

image.png

image.png

  • Community Expert
20 minutes ago, John Horton said:

Are you telling me that my 5.x test site should let me do the same thing? I have disabled all banners across the site except for 2 that are configured identically. Of the 2 banners one is in correct position and the second is below the following post. This would be acceptable if I only had a few banners in rotation but I have 6 banners that I need to rotate.

What I am seeing is a conflict in your advertising configuration in which you are not getting an advertisement banner every 5th post, which is why I am asking you to remove all ads except for one advertisement. You may have conflicting configuration which is placing an ad at one interval and another ad which may be placing one at a different interval so they never line up and get the weird situation you're in now.

  • Author

@Jim M I did as you asked & looked at what happens when there is only one banner active but it does not answer the question I am asking. One banner works perfectly.

Just to be clear - I have a total of 6 banners that I need to randomly rotate between the topics and posts at regular intervals- in this case every 8.

I understand and agree that this behavior is not native in 4.x. If this behavior is also not native in 5.x then that is all I need to know. I will need custom code. Say so and I know who to contact.

If this is native behavior with 5.x? Then yes, I may have a conflict, I am have misconfigured my site or there is a bug. I would not be surprised if it is my error but want to make sure before I bang my head in the keyboard any more.

The below video from my 4.x site. In this example there are 6 banners rotating randomly / displayed after every 8th topic.

Edited by John Horton

  • Community Expert

Yes, how you are trying to get it to work, is indeed how it should work

  • Author

Thanks @Marc

As always I could be fat fingering a checkbox or misunderstanding an instruction but I do not think so. How do I escalate?

  • Community Expert
1 hour ago, John Horton said:

Thanks @Marc

As always I could be fat fingering a checkbox or misunderstanding an instruction but I do not think so. How do I escalate?

We would need to reproduce this on a Cloud hosted community for us to investigate further. Is this on your trial you said?

  • Author

@Jim M Yes I am on IPS cloud hosting and the examples above are from a provided test instance.

  • Community Expert

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

  • Author

@Jim M

I understand that this is likely not a hot critical fix but any idea when it might be addressed?

My test environment expires on 6/18 and I need to see everything work before I pull the trigger on the upgrade.

Edited by John Horton

  • Community Expert
15 minutes ago, John Horton said:

I understand that this is likely not a hot critical fix but any idea when it might be addressed?

Sorry, this is not something which we can provide an ETA on. Due to the holiday, this hasn't started the process of even been reviewed by our developers yet.

  • Author

I understand but this puts me in limbo. Would you guess at least a number of weeks?

More importantly - any suggestion on how I am going to know when this has been addressed?

  • Community Expert
1 hour ago, John Horton said:

understand but this puts me in limbo. Would you guess at least a number of weeks?

Unfortunately, you’re asking for an ETA before we even know the issue. Kind of like asking your mechanic the same before he’s seen the car.

2 hours ago, John Horton said:

More importantly - any suggestion on how I am going to know when this has been addressed?

You can check the release notes for the given bug resolutions as they go out.

I just want to add that I'm having this same problem, and it would be very helpful to have a resolution as soon as reasonably possible. Thank you in advance.

  • Author

@Jim M yeah I understand

  • 3 weeks later...
  • Author

I searched the release notes for 5.0.19 Beta 2 and did not see that this has been fixed. If anyone knows otherwise please let me know.

I will check again when 5.0.20 is out.

  • Author

@Marc thanks for the update.

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