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Duplicated Theme Logo Won't Show

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I created a theme that works great. I duplicated it in AdminCP. The logo won't show on the duplicated version. I even went into Theme Editor, saw the logo there and hit save for the heck of it. No change.

Any ideas?

Here's a screenshot.

Screenshot 2026-05-14 at 1.17.23 PM.png

The logos were copied automatically into Theme Resources as well.

Screenshot 2026-05-14 at 1.22.40 PM.png

  • Author

Seems like a bug. If I browse and re-add the logo, it saves just fine.

  • Author
5 minutes ago, Jim M said:

Was the file touched or changed on the original theme that you copied?

No. It still works perfect for the original theme. Nothing was touched.

Logged this as a bug as I am seeing that the image file being utilized is the same exact one from the original theme so not sur somewhere along the line something is getting crossed.

  • 2 months later...

I'm sure I saw this in the recent update change log, however I have duplicated a theme again and the logo still doesn't copy over. I have to reupload the logos.

Im not able to replicate the issue on version 5.0.19. Could you please clarify which logos are missing? Is it a specific one, or all?

4 hours ago, Marc said:

Im not able to replicate the issue on version 5.0.19. Could you please clarify which logos are missing? Is it a specific one, or all?

The main one on both desktop and mobile.

What I did was duplicate the theme, added a hook template into the header and on save all logos disappeared like saving cleared the cache maybe?

Reupload the logos and they are back.

If you go to my site now, there’s a theme that ends with AF, select that and you can see as I haven’t reuploaded the logos on that yet.

Please could you clarify at which point they go missing? While I could log in and see they are missing, that unfortunately wont help unless we can reproduce the issue itself

1 hour ago, Marc said:

Please could you clarify at which point they go missing? While I could log in and see they are missing, that unfortunately wont help unless we can reproduce the issue itself

Ok, I've replicated again doing these exact steps to make it clearer.

  1. Copy theme in AdminCP.

  2. Select theme on front end, the logos are there.

  3. Go back Into AdminCP, clear system caches in Support.

  4. Go to front end, logos are gone.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

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