This forum has been really helpful for helping me dial in settings so I thought I'd give this issue a shot. Every day I am logged out of my own forum several times a day. I realize this could be a browser setting, but I hadn't changed anything. It started happening around the time of the upgrade to 5.0.

I get this error when I hit refresh in my private messages. I'm not sure if it's a bug related to private messages or just in general. On my phone when ever I click a notification from email, i have to log in every time. I'm using firefox browser on both if that helps.

I'm mostly wondering if anyone else has had this and knows a quick fix in settings to make it so it remembers me. I could go many months without logging in, in the past .

When logging in are you telling the software to remember you? Do you have any settings to delete cookies once you close your browser or after a certain amount of time?

Are you accessing the links in the email over a variance of your domain that you get logged out?

I added the forum to exemptions from security on Firefox, still having the same problem on mobile and desktop. Wanted to give it time.

I took screenshots from email, and what is shown when I click. I then login, with the remember me checked. If I open from the email again 30 seconds later it works fine. But at some point in the day, say 2 hours later, if I get a new message I get same problem saying I'm logged out.

Are you seeing this only on firefox? It can only really be browser of server cache related I suspect, and since you are cloud I believe its probably the former (or everyone would have the same issue)

I and others have reported this issue previously, somewhere within these forums.

In my instance, it affected several members for a period, and seems to have corrected itself. I also have one member who still experiences this issue across several browsers.

Edited July 3, 2025Jul 3 by My Sharona

If the issue has corrected itself for some and you have it now only for one user, it can only really be on the user end. Otherwise everyone would still have the same issue

50 minutes ago, Marc said:

If the issue has corrected itself for some and you have it now only for one user, it can only really be on the user end. Otherwise everyone would still have the same issue

I'm by no means disputing what you say here. I will say however that I have used software in the past that has had what one might term, 'a ghost in the machine.' That is not to say that this is happening here, only that that memory still lives.

Edited July 3, 2025Jul 3 by My Sharona

Completely understand what you're saying, and also agree. I have myself. However it would tend to affect everyone

I'm testing it on Chrome now, I'll report back one way or another. It'll narrow down the problem at least.