Alex Duffy Posted November 18 Posted November 18 Hi, I'm attaching sound files on pages and inserting them into the body; they range from 10 minutes to 50 minutes long. When opening the page on an iPhone 13 Pro, they often do not load, and we get an error, and they will not play. I have tried this on various browsers on the iPhone, and it's the same. They do download ok, but not play. A quick test on an Android phone did not show this error. This is not happening on my desktop; it is connected to 30MB of broadband, and the iPhone is too. Any help would be appreciated. Cheers Alex
Marc Posted November 18 Posted November 18 This would likely be an issue on the device itself, rather than your site. Do you have an example I can take a look at?
Alex Duffy Posted November 18 Author Posted November 18 2 hours ago, Marc said: This would likely be an issue on the device itself, rather than your site. Do you have an example I can take a look at? Hi Marc, I had a student report this morning on her iPhone 12; I then tried it on my iPhone 13Pro, and it was the same. But I have no problem with my partners' Fairphone—Android. So yes, it is an iPhone issue. I'm not sure how to give you an example. The sound file? I'll load one here now. When I tried to play it on my iPhone, this one returned an error. Cheers Alex 012_the_circulation_and_the_pulses-- (240p).m4a When I try to load this example on my iPhone I get the error.
Marc Posted November 18 Posted November 18 It would seem not all devices either. Unfortunately it seems it’s a device issue
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