Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 15, 2024Nov 15 Hi as in the title, am unable to login to my forum and when I try to use the forgotten/recover password feature it doesn't send an email to my registered email address. Sadly getting older getting more forgetful and trying to resolve the issue if disappearing images since yesterday but cannot login, or access the admin area to follow the advice provided here. Thanks in advance Matt.
November 15, 2024Nov 15 Try again now. Once you are in, please ensure you upgrade to the latest release. Your issue with mail is due to this
November 15, 2024Nov 15 Author 10 minutes ago, Marc said: Try again now. Once you are in, please ensure you upgrade to the latest release. Your issue with mail is due to this Marc thank you but I'm unable to login and without the email system currently working I'm unable to do a password reset. Bit of a catch 22. Matt
November 15, 2024Nov 15 I can upgrade your site to the latest release, if you are happy for me to go ahead and do that?
November 15, 2024Nov 15 Author Absolutely of course, been with Invision since Safaritalk started in 2006 - but will that affect the site's skin and graffic appearance?
November 15, 2024Nov 15 15 minutes ago, MattfromEngland said: Absolutely of course, been with Invision since Safaritalk started in 2006 - but will that affect the site's skin and graffic appearance? You would need to update your theme and any plugins/applications to the latest release, once upgraded. I will let you know once its complete, and you can then request a password reset again
November 15, 2024Nov 15 Author Presently I don't have any of the skin stuff to hand as it is dealt with by a friend who has handled the upgrade path since day 1 so if the upgrade will impact the skin and graffic a please hold off until he's had chance to take a look. Many thanks.
November 15, 2024Nov 15 Solution The site has already been upgarded on your previous instruction. Its worth noting, if you couldnt get on the site, then he couldnt update anything in any case. You should be able to reset your password now
November 15, 2024Nov 15 Author It's all looking great Marc. Thank you so much. Just doing the password reset now. Thanks for your swift response and assistance. Matt
