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Bug? Live Video embeds in Live Topics seem not to work


Go to solution Solved by Marc,

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Posted (edited)

We've just tried out the new "Live Topics" feature that was added last year, but we didn't manage to get the live video stream working.

What did we do?
I have set up a new "test live topic" and entered a random currently running live stream from YT, e.g. that one: https://www.youtube.com/watch?v=nV8_nx_QpQM
Also tried the URL vom YT's embed code: https://www.youtube.com/embed/nV8_nx_QpQM?si=QzsBwgEESYpC4Gcc

The result for all browsers (except one, more below) is an empty black rectangle. Browsers tested: Chrome, MS Edge, Firefox, Safari, Chrome Mac.
Result:

Could contain: File, Person, Page, Text, Webpage, Face, Head

The only combination where I could get it work, was Firefox (Windows) with an ad-blocker ("uBlock origin") enabled!

Could contain: Architecture, Building, Outdoors, Person, Nature, Weather, Water, Waterfront, City, Text

When disabling the ad-blocker the video again does not show.

We also tried several other currently running YT live videos. All with the same result.

What are we doing wrong here?
Any help appreciated.

Edited by Christian Meixner
  • Christian Meixner changed the title to Bug? Live Video embeds in Live Topics seem not to work
  • Solution
Posted

Im not actually able to replicate this on my end. Its showing as it should be with no problem. Please ensure you have no 3rd party items enabled, and that you are using a default unaltered theme

 

Could contain: File, Webpage, Water, Waterfront

Posted

Ok, I've figured it out. Seems like one of the scripts delivered by in Google Tag Manger seems to break the video embedding (and ad blocker fixes this by blocking GTM).
Sorry for the inconvenience! I'll take a look into how to fix GTM.

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