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Suddenly, the Articles on our site are disabled without any notice. In Client Area, our plan shows as active until Oct 31. However, the last purchase was made on November 28, 2023 for a year and it should be active until Nov 27, 2024.

In the ACP, it says -

This feature isn't available

This feature isn't currently available on your current plan.

Ideally, there should be some 2 weeks of advanced notice instead of turning off features like this abruptly.

Please advise...

Edited by WebCMS

Solved by WebCMS

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  • Solution

For some reason, the license in the ACP got wiped out and we had to refresh it.

Looks like there was an issue with a small number of sites and keys over night, which has now been resolved.

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