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Good Afternoon,  I am trying to install a fresh copy of 4.7.XX into the same directory where I had my old install and receiving the following error:

 

An installation has already been activated for this license key. Your license key entitles you to one installation only. If you need to change the URL associated with your license, contact IPS technical support.

In your browser when running the installer… are you using the SAME EXACT address that shows up for your license in the client area?  For example www vs no www and such matters.

Edited by Randy Calvert

On 3/16/2024 at 6:50 PM, Randy Calvert said:

For example www vs no www and such matters.

http vs https however shouldnt

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