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Posted

While converting my SMF database, it gave this error when it was 18% and when I tried to try again, there was no response at all when I tried to enter my site. Error code remained at 500. What should I do?
 

Conversion Screen:

Could contain: File, Page, Text, Webpage

 

 

Error when entering the forum homepage:
Could contain: Page, Text, File, Webpage

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

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