opentype Posted October 14, 2017 Posted October 14, 2017 If it’s easy to replicate, with a support ticket with IPS.
bfarber Posted October 16, 2017 Posted October 16, 2017 Yes, a temporary solution might be to increase your timeout configurations, but the real solution is to determine what is taking so long to execute and make it faster. You shouldn't hit a gateway timeout performing normal actions in the software. Note, of course, that if you have third party code that causes the timeout it will be up to you or the author of that code to resolve. If that's what you are asking, just provide a little more background on what takes so long and we can provide some pointers.
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