Pleeb

We have a native dark theme for the ACP, let’s give a dark theme for the front end! Then I can happily 100% use the default invision community theme for my community, while still letting my users choose between dark and light.

I bought this plugin and mentioned it in my last post on this very thread, when pointing out how Invision Community needs to better listen to requested common-sense features along with my grievances of the marketplace. Fosters' update has been rejected once already, and it takes weeks for a plugin to come out of review.

I have been a big fan of IPB all growing up, I was an admin on many forums using it in the past, and when I was younger and wanted my own sites (without being able to afford enterprise software), I even opted for InvisionFree. With that being said, when my community moved away from MyBB in 2019, Invision Community was the obvious choice for me; we're entirely ran on donations, but I was willing to save up and pay for the price out of pocket because I was looking forward to an enterprise solution. I talked up Invision Community on my forums, and while we were a bit bitter over losing BBCode (we're still dealing with posts with formatting issues in my community after all this time), we sucked up and made the migration (which unfortunately didn't go smoothly due to a bug with the MyBB conversion system, but a support ticket pulled through!). I'm not upset about the price increase, though I think it could have been dealt with better tact (read on), but I'm pretty upset about the loss of opening support tickets. Most of my tickets that I opened were legitimate bugs that had to be escalated to the devs, and some of them involved bugs that could have been security issues (e.g. seeing topics and posts in feeds under specific circumstances that were meant for only staff). One of my biggest talking points to the community, and one of the biggest brags that I've done post IC was "The benefit of enterprise level software is enterprise level support!" I could tell my community when something went wrong "I opened a ticket". I can't do that now, and raising the price while removing that feels less premium. Less enterprise level support. Regarding Devs.... I'm presently terrified that this is going to lose people like @Adriano Faria. @Matt I hope you're listening, because Andriano Faria is the reason we choose Invision Community. Due to some specific nature of my community, being able to post between multiple accounts was vital, and without their Linked Accounts plugin, we would not have chosen this platform. If it breaks, we won't be able to continue using it, as it was one of two mandatory requirements for a community platform (even Youtube allows me to switch between pre-selected linked accounts from a user interface, many people support this out of the box): I would pay for this 20 times over if it stayed (just not all at once!) @Matt, earlier you listed a fair bit of features that were pushed in the last couple years; however, there's so many missing features that should be de-facto (and they are in other free solutions, e.g. MyBB, SMF, etc.) but have either been removed or haven't been included and require a plugin and some of these plugins are holding the software up. People have been asking for night mode since 2019 for the main site (ACP is appreciated but only admins can see that), profile-specific permissions prevent 1-post spambots from joining and putting things in the website field (again, we needed Adriano Faria's plugin), searching reported content is pretty important for larger communities (plugin), bookmarks (plugin...still can't use it in the latest version), post number in thread ( @All Astronauts's Kitchen Sink took up that mantle when Tom Irons' left). You cannot lose any more of these individuals; hire them to implement these things into the main suite if you have too, because it feels like these common sense features are simply not there when they should be. As for the marketplace, it has burned me a couple times now, specifically with themes. After upgrading my site's main third party, purchased, theme (which I only needed because Invision Community doesn't support dark theme natively), I shortly realized that there was a critical bug in it. The author was prompt in giving me an updated xml with the fix, but since I already had linked the theme to Invision Community, I couldn't just upload the XML, and waiting for the theme to be approved was not immediate; my only choice was to create a brand new theme from that XML, which sucked because the theme in question was heavily customized 😞 The second time is still ongoing, since y'all rejected @Fosters' recent bookmark update (I understand that you're aiming for quality control here, but from what I've heard it can take weeks for the plugin to be in review). As for as how this all could have been handled, it's unreasonable to never increase the price for existing users, and only introduce it for those coming. However, it is also unreasonable to drop it on us with no prior report. I remember when Flickr changed their pricing structure, and while it got some pushback, they not only provided a warning, but also allowed current customers to prepay another 1-3 years at the current rate before they did. The result? I bought 3 years worth at the old rate, and I think a lot of people did. I think a better approach to this would be to give existing customers an additional year of the old pricing (or even just 2 more billing cycles), while bringing new ones in, but in this case even the controversial way that Flickr handled their increase I feel was more graceful than Invision Community's. As others have said, there's still time to make this right; find a way to remedy this to show the community that you're still acting in good faith. Let us open tickets if something is broken, but perhaps still allow "how do I do xyz" to be topics. And please, I don't want to tell my members that we need to switch to yet another platform after arguing for this software for the past 2 years because you pushed away the developers... find a way to lesson the blow to them, or just hire them outright so they can bring these much-needed features to Invision Community (see above). P.S. Also please don't make this software become another Discourse-like platform, another reason I love IPB is because it's always had the forums feel; I don't want to lose the bulletin board look.