Jump to content

Maxwellshouse

Clients
  • Joined

  • Last visited

  1. all sorted and upgraded thank you all for all the help
  2. wayhey - finally it's done - thank you for all your help
  3. I removed membermap and tried the upgrader again and had the same error for classifieds which I also removed the uprader now works for about a minute then I get - Access denied. Please try again later.
  4. all Ive done this evening is delete the contents of the House folder and upload the contents of the new Admin folder to it - then tried resumming the upgrader I've just refreshed FileZilla and access is ok pls try now it may have time locked on the host
  5. You were able to access earlier though so I don't understand what has changed there
  6. I downloaded a copy of the House file before I deleted it, do I need to pt it back ?
  7. I'm running the upgrader from forum/house/upgrade
  8. these folders weren't created by myself so I'm not sure which is which. there was an Admin folder inside House however I deleted it as per Jim's instructions above and uploaded the contents of the new Admin downloaded file into House using FileZilla
  9. I deleted the house folder from the server, renamed Admin to Hose in the download files and loaded it again, just tried re-running the upgrader and still the same problem here's the latest error log maxwellshouse.co.uk [Mon Dec 23 18:04:45 2024] [error] [client 200.164.85.245:0] AH01276: Cannot serve directory /home/sites/99b/5/58fe60a87a/public_html/forum/house/: No matching DirectoryIndex (index.php,index.html,index.htm,index.cgi,index.rb,index.py) found, and server-generated directory index forbidden by Options directive
  10. maxwellshouse.co.uk [Mon Dec 23 06:17:15 2024] [error] [client 178.129.73.49:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php maxwellshouse.co.uk [Mon Dec 23 09:25:22 2024] [error] [client 87.242.123.219:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/uploads/monthly_04_2008/post-372-13529206524002.jpg maxwellshouse.co.uk [Mon Dec 23 11:51:49 2024] [error] [client 185.191.171.18:0] AH01067: Failed to read FastCGI header maxwellshouse.co.uk [Mon Dec 23 11:51:49 2024] [error] [client 185.191.171.18:0] AH01075: Error dispatching request to : maxwellshouse.co.uk [Mon Dec 23 12:17:43 2024] [error] [client 90.188.247.214:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php maxwellshouse.co.uk [Mon Dec 23 12:35:39 2024] [error] [client 87.242.123.219:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/uploads/monthly_01_2018/post-8-15164011463087.jpg maxwellshouse.co.uk [Mon Dec 23 14:25:17 2024] [error] [client 185.146.164.254:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Undefined constant "IPS\\RECOVERY_MODE" in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/upgradeStarted.php:70\nStack trace:\n#0 {main}\n thrown in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/upgradeStarted.php on line 70' maxwellshouse.co.uk [Mon Dec 23 14:26:09 2024] [error] [client 185.146.164.254:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Undefined constant "IPS_FILE_PERMISSION" in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/extractCic.php:122\nStack trace:\n#0 /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/extractCic.php(178): writeLogFile(Object(Exception))\n#1 {main}\n thrown in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/extractCic.php on line 122' maxwellshouse.co.uk [Mon Dec 23 14:36:19 2024] [error] [client 185.146.164.254:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Undefined constant "IPS\\RECOVERY_MODE" in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/upgradeStarted.php:70\nStack trace:\n#0 {main}\n thrown in /home/sites/99b/5/58fe60a87a/public_html/forum/house/upgrade/upgradeStarted.php on line 70' maxwellshouse.co.uk [Mon Dec 23 15:56:34 2024] [error] [client 46.188.122.185:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php maxwellshouse.co.uk [Mon Dec 23 16:01:19 2024] [error] [client 5.189.83.254:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php
  11. response from host - PHP errors are currently enabled, and when running the upgrade I couldn't see any errors other than what was shown in my screenshot
  12. the host is unable to increase the PHP timeout as already set to 300 seconds the tech support from y host tried running the upgrader also and can't see whats causing the issue but did see this error loading message for a brief second
  13. maxwellshouse.co.uk [Mon Dec 23 00:05:16 2024] [error] [client 85.198.105.99:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php maxwellshouse.co.uk [Mon Dec 23 06:17:15 2024] [error] [client 178.129.73.49:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/index.php maxwellshouse.co.uk [Mon Dec 23 09:25:22 2024] [error] [client 87.242.123.219:0] AH01797: client denied by server configuration: /home/sites/99b/5/58fe60a87a/public_html/forum/uploads/monthly_04_2008/post-372-13529206524002.jpg maxwellshouse.co.uk [Mon Dec 23 11:51:49 2024] [error] [client 185.191.171.18:0] AH01067: Failed to read FastCGI header maxwellshouse.co.uk [Mon Dec 23 11:51:49 2024] [error] [client 185.191.171.18:0] AH01075: Error dispatching request to :
  14. Thanks again for all the help, there was already another older Admin folder so I opted to rename the admin folder in the download and re-upload which seemed to work so far, I was able to start the upgrade with no errors, the upgrade status bar flashed up and now it's stuck on a blank page, if I return to the loader it says unfinished upgrade if I resume I get the same blank page but I notice the browser address ends in mr_error=1 is that normal ? does it just need time to complete or is it stuck ?
  15. Is that whats cain the problem ? what do I need to do to fix it as my site is inaccessible I really appreciate all the help and advice