Community Management

Dealing with spam can be an annoying problem for community moderators. It's bad enough that our inboxes get clogged up with it daily. Invision Community comes with several tools designed to mitigate spam, and make it hard for spammers to get a foothold in your community. This short video takes you through several key areas: The Invision Community spam defense system CAPTCHAs Question and Answer challenges Group Promotion Flagging a member as a spammer

Yet again, Joel hijacks our company blog for another generous slice of knowledge from the front-lines of administrating a successful community. Inspired by Invision Community client @Joey_M who discovered the emoji of serendipity and chief architect @Matt who literally knows everything about Invision Community in ACP Tips and Tricks, they both made me realize there’s always something to learn no matter your level of experience.  You know how to post.  You know how to react.  You someti

Did you know that the most magical community in the world runs on Invision Community? For close to 12 years, Invision client @Michael R  has been spreading joy through the Santa Claus Network (ClausNet.com), the world’s largest community for Santa and his followers. He started building the site in November 2006 and went live in the beginning of 2007, using Invision Community as his platform of choice since the beginning. Michael also founded the James D. Rielly Foundation in honor of h

Outside your window, the leaves have burst into fiery reds and oranges.  A crisp breeze floats in the air.  The birds have long chirped their good-byes. And you’re sipping a hot cup of apple cider, contemplating the change in season. The holidays are almost here. The end of the year is one of the best chances to take stock your community and provide an emotive experience for your members.  It’s a chance to reflect upon what you learned, what new initiatives you started, and what y

A successful community manager is a combination of so many things. Being a successful community manager demands that you be a multi-faceted person and to apply a dynamic personality to a position that’s always in flux.  You’re the authorized ambassador of your organization; you’re the chief moderator who sets and enforces community guidelines; and you’re the counselor and friend to all of your peers in the community.  You may also be the one who updates your community suite, approves member

It's a new year, and a new beginning. And the possibilities are endless for you and your community. It’s an exciting time to be leading an online community with Invision Community - whether you’re starting out or switching over - and the new year is the perfect opportunity to start anew. How are you celebrating the new year with your community? What are your community goals for 2019? To kick off the new year, I’ve outlined guidance for several types of communities, whether you’re just

One of the first things I do when visiting a site that I know has a community is to try and find it. More often than not, it's hidden away in the footer links or buried in several sub-menus and labelled something relatively obscure like "Fans" or "Support". This is a massive lost opportunity! We all know that social proof is incredibly important when making a purchasing decision. When I buy something on Amazon or book a holiday, the first thing I do is scour the reviews. Are

The Internet is a fierce battleground for users, clicks, attention, and audience.  Competition surrounds your community from all angles and new threats constantly emerge. The Internet has leveled the playing field for local businesses, solopreneurs, and small organizations which means more people than ever are competing for users.  Online communities are no different, and as companies realize the growing power of communities, you too may face more challenges.  Online communities are gr