Apologies for another question

We have a user group called 'Newbies', this has always been a group people go into when they first create an account.

We had an incident last night where a new poster registered etc, but was then able to post false and offensive claims about an employee of a Football Club.

Is the below possible please?

When someone first joins, they join the 'Newbie' group

They are unable to send Personal Messages in this group

Their first 3 post have to be approved before appearing

After 5 posts they move from 'Newbie' to 'Member'

Members are able to send Personal Messages

I hate to say I have no idea how or where to start with the above, but would be grateful if all or some of it could be explained please

Yup, this is possible via group promotions. Setup your "Newbie" group with restricted permissions and also enabling "Require approval before content shows?" under the Content tab of the group settings. Then your "Member" group with the normal permissions you want.

Finally, you can use group promotions to promote them from Newbie to Member after they reach those 3 posts:

1 hour ago, Jim M said:

Yup, this is possible via group promotions. Setup your "Newbie" group with restricted permissions and also enabling "Require approval before content shows?" under the Content tab of the group settings. Then your "Member" group with the normal permissions you want.

Finally, you can use group promotions to promote them from Newbie to Member after they reach those 3 posts:

Thank you for the information @Jim M

We already had the below set up, the user I mention posted twice (first posts) directly onto the forum last night without needing approval

Uploading Attachment...

Interestingly this morning, it has become apparent some words we have blocked in the filter have been getting through as well

Edited 7 hours ago7 hr by Phantom_OTIB

You'll need to check if the user is a part of other member groups or if the group has the bypass moderation enabled. If you're already using group promotions and it promoted incorrectly, is it configured correctly?

51 minutes ago, Jim M said:

You'll need to check if the user is a part of other member groups or if the group has the bypass moderation enabled. If you're already using group promotions and it promoted incorrectly, is it configured correctly?

The below is what shows for a 'Newbie'

Looking at their profile in the Member View are of their account, when they were moved to "Banner", it shows them moving from "Member to Banned"

That looks like they went straight to being a "Member" rather than being a "Newbie" - there is no mention of them being a 'Newbie'

I am guessing I need to be looking at what group a newly registered person goes into, as it looks like they are going to step 2, rather than step 1.

Is that something that I can correct please?

If you're comfortable finding the group ID from the URL bar when editing the group in the ACP and then editing your conf_global.php, you can certainly change the member group which users are assigned to.

However, if you're not, the next solution would be to swap the names/permissions of your groups then move all in your newbie group that meet your criteria to your member group.