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Gallery album image count is not incrementing

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We have a member who has posted some pictures to an album. However the image count has not incremented from 0 images. The album contains multiple images. Because of this you cannot navigate left or right from any of the images when displaying. There are other albums that are working fine and he has done nothing different when adding images.

There is also an album that has 3 images yet the count shows 2.

I have an issue that may be related. I still have albums that say there are "0" images in them, but there are obviously many within them. This has been going on for some time. It would be nice to get it resolved at some point.

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Yes, If it shows 0 images you cannot navigate thru those images. Sometimes by adding more images to the album the count increases and then you can navigate. But the image count is still wrong on several albums.

Please could you link me to the item in question? Alternatively send it in a ticket, and we can get that looked at for you

On 5/14/2026 at 6:02 AM, Marc said:

Please could you link me to the item in question? Alternatively send it in a ticket, and we can get that looked at for you

I assume your are referring to @Sigmatica(?). I have had multiple tickets on this issue.

Edited by My Sharona

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