Hi Guys:

For hours now, Gateway 504 Server errors on my site. Can't post on threads, because the editor seems to have been altered and is unresponsive. Could not get onto Invision Community itself because of Gateway 504 error, and ACP has a Configuration or Server Error/EX3 Something went wrong, please try again.

Please help we haven't been able to post for hours now. Your site said everything was working, but that was not so, the Editor is not working, we cannot post..

Regards, breezy

Now I can't bring up ACP and I need too,please HELP me. thanks breezy

Hi @breezy1941,

Customer support hours are Monday to Friday between 9 am and 5 pm EST, with technical support running until 6 pm on the same days.

I'm sure the Invision Community team will assist as soon as one of their team members logs in. I do understand the frustration this may be causing you and your community.

Obviously, I was beyond time, what on earth was I thinking? Thank you, Gary! They will check here for messages needing help????

That's alright! I just wanted to give you a response so you know you're not on your own in silence. 🙂

The team do read and go through all topics so I'm sure they'll answer yours too.

I was feeling, a tad subdued, and wondered where everyone was. Your explanation answered that. Thanks again, for taking the time.

Please do post a ticket for anything related to the cloud environment too. Sorry to see you were having issues there. We were aware of it, and our team were looking into the problem over night to get things resolved (which they now should be)

Dear Marc:

Thank you and your team so very much! Yes, everything appears to be resolved for us this am. You are sincerely appreciated and have a great day!

Regards, breezy

Glad to hear things have resolved for you 😊

Nice to see others are paying attention also. It builds confidence and trust in you. Thanks