Jump to content

Password recovery does not works

Featured Replies

Posted

Hello,

I have serious problem trying to login with my client account ChrisTERiS_ . Even if my password was correct (I had keep me login on, plus the password was on browser's memory) I was unable to login. In any case I used the "Password recovery", and there started the hell. Till now and in 5 days duration I've request password change, I've activated it, but again I was getting password error. Don't know if it has sence or not, but the emails for activation and new password info took hours to come. Sometimes more than 12 hours!!!.

Finally I opened this account which works, but again the email with the confirmation link tooks 7 1/2 hours to come. But at least the account works.

How I can safety reset the password from my main account?

Thank you

Chris

  • 2 weeks later...

I am having the same issue with my other account. I can't register with my other username or email. the Forums emails me a password but it doesn't work! it is really annoying

I had this and i submitted a Ticket and they fixed the problem promptly, as i could login to my client area but not the forums. Check to see if you guys can do that to. As it may be a fault with IP.Board itself, or the way they integrate their users.

Correct me if im wrong IP.

This should be sorted now. If anyone is still having problems, shoot us an email: accounts@invisionpower.com :)

  • 3 weeks later...

i send an email on accounts@invisionpower.com 2 day ago, but at moment no reply...help me to recovery my other account

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.