Jump to content
bfarber
 Share


IP.Board 3 Centralizes Reported Content

Managing reported content in IP.Board 2 and our first party applications for IP.Board 2 is decentralized. When a user reports a post due to inappropriate content, moderators assigned to the area in question will receive either a private message or an email to alert them to the post, and it is then expected that a moderator address the inappropriate content. It can become difficult to track who has done what, whether the report has been addressed, and so on.

Luke wrote an addon for IP.Board 2 that addresses this issue and centralizes the reported content into one area. This addon was so well received (and in our opinion, needed) that (with his permission) we are incorporating his Report Center addon into IP.Board 3 out of the box.

For those of you familiar with his modification, you will already be aware of what it does and how it works. For the rest of us, here's a brief summary of how the changes work and the associated benefits.

Firstly, all reported content from all applications are added into a central repository for moderators to address. Moderator permissions are still honored, so your Gallery moderators who do not have access to moderate your forums will not be presented with these reports. By bringing everything into one area, your moderators can quickly determine how many outstanding and unresolved reports are pending action. Multi-moderation is also available in the report center so you can quickly prune reports, or change statuses for multiple reports at once.

Statuses and severity levels can be set to help you identify which reports require attention first. You can configure severity levels based on "points" for the number of times an item has been reported, and based on age (so the oldest reports will be highlighted as needing more attention). Icons can be associated with the severity levels so that you can customize the final display. Reports can have basic "open", "closed" and "active" statuses, and you can configure additional statuses as you wish.

Moderators can comment on the report in private, allowing them (and you) to leave notes about what has been done, whether the offending user has been contacted, and to ask questions. The comments cannot be deleted by the moderators, allowing you to retain a log of moderator activity on the board.

When multiple users report an item and an active report is already opened for that item, all of the subsequent reports are stored with the original report to provide a more organized system for your moderators to work with. Combined with the severity levels, this can help you to more quickly identify things that need to be addressed on the board.

You can still configure the system to send private message or email notifications when content is reported after it is added to the queue, if you prefer to still receive notifications. An indicator for moderators is added to the top of the page identifying how many active reports (that you can access) are open, and when viewing reported content an indicator is displayed to moderators if the content has been reported.

Additionally, if you use Luke's report center modification presently, your existing Report Center data will be retained upon upgrading to IP.Board 3 - we are keeping his same table names during the upgrade, so all of your current reports will still be available.

We hope the addition of this new feature will help administrators and moderators manage their community easier and with more organization than in previous versions.

 Share

Comments

Recommended Comments



Hmmm this is ah report system? Or some other? :D

Anyhow, i found out that the simplyest way for me and my mods is some mod that open topic for every report in specific forum. :)

But i cant w8 to see how will this turn out to be... :)

Link to comment
Share on other sites

[quote name='GaVrA87' date='Aug 26 2008, 05:00 PM']Hmmm this is ah report system? Or some other? :D

Anyhow, i found out that the simplyest way for me and my mods is some mod that open topic for every report in specific forum. :)

But i cant w8 to see how will this turn out to be... :)

No, it isn't ours.

Link to comment
Share on other sites

This was a great decision. Although maybe I didn't try Luke's. I can't remember. I remember that he amde it, but then I started seeing the AH one and thought it was the same one. So who knows.

Just a note: for one of them I had suggested that it either freeze the post if it's reported or put all of the post content somewhere in the report system where someone can't get sneaky and alter the post. One of those was done in one of the report centers, but I forget which. ahhhhh. I use freezing of things in a component I have and it is a pretty good thing to have for reporting incidents.

Link to comment
Share on other sites

Actually, I wrote an add-on like that before for IPB 2 (I don't know Luke's one). In mine, I sorted the reports by the forums which they are belonged to. That's for preventing confusion to the specific-forum moderators about what they exactly take care of. I hope that a feature like that will be at IPB 3.

Good Luck! :)

Link to comment
Share on other sites




Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Add a comment...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...