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Download Member List Not Sorting Properly

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We updated to V5 near the end of May. Since then, the "Download Member List" function hasn't been sorting member data the way it has in the past. When downloading a member list where the only way it's being parsed is the "Member Group", the data sorts correctly and the Member List you download accurately reflects the members in the groups you wish to show versus not show. However, if you add a date range of any kind, it doesn't properly remove members who don't apply to the sort parameters.

Attached are screenshots showing what options were selected, and the result that has members that should have been removed with the options.

Screenshot 2026-09-14 at 1.50.39 PM.png

Screenshot 2026-09-14 at 1.51.14 PM.png

Screenshot 2026-09-14 at 1.51.48 PM.png

Screenshot 2026-09-14 at 1.59.08 PM.png

Screenshot 2026-09-14 at 1.59.24 PM.png

Our working theory is that something with dates got messed up or changed in the V5 updated. But we can't figure out how, why, or what needs to be done to fix it. Any help would be appreciated.

  • Author
12 minutes ago, Ryan Ashbrook said:

This should be fixed in the upcoming 5.0.20 version.

I appreciate this response. I looked through the beta release notes for version 5.0.20 and don't see anything about the member download not sorting with dates. Is this issue related to the duplication error others have had? Thankfully we aren't seeing this problem but I didn't know if the two issues were related.

Also, when is the anticipated release of version 5.0.20?

  • Community Expert
26 minutes ago, SSTreasurer said:

I appreciate this response. I looked through the beta release notes for version 5.0.20 and don't see anything about the member download not sorting with dates. Is this issue related to the duplication error others have had? Thankfully we aren't seeing this problem but I didn't know if the two issues were related.

Also, when is the anticipated release of version 5.0.20?

It is in the Alpha Beta testing process currently. So much will depend on the outcome of that testing.

  • Author
14 minutes ago, Marc said:

It is in the Alpha testing process currently. So much will depend on the outcome of that testing.

Wait, it's back in Alpha testing? I was just reading about the beta round 3 for 5.0.20

  • Community Expert
11 minutes ago, SSTreasurer said:

Wait, it's back in Alpha testing? I was just reading about the beta round 3 for 5.0.20

Sorry, that should have said beta. You are quite right :)

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