I paid for it, Cloud version 5. $169. They sent an email with the key. I got the Key . They gave me instructions to follow, which I did. I then had to send them something from SiteGround, my domain registrar, which I did. And now I sit here staring at mt monitor waiting to get my next clue on what to do. After all, I do have the Key. That's like having a date for the prom with no directions on where to go.

Please go back to your original ticket if you're having issues or questions with the DNS entries. You will need to ensure the DNS entries are implemented correctly. Tickets are the best place for platform support questions like DNS.